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Amina Belaiche , Hotel receptionist

Amina Belaiche

Hotel receptionist·The Emir hotel

Algeria

Diploma, قانون اعمال

Work experience

Total years of experience: 1 years, 10 months

Hotel receptionist

May 2018 - January 2019

The Emir hotel

Algeria

May 2018 - January 2019

Maintain courtesy and good services toward the customers
Greet all guests and assist them
Answer and forward phone calls
Manage guest bookings, reservations
Provide an outstanding geust experience
Aid teacher
public middle school

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

January 2010 - January 2011

January 2010 - January 2011

Gaining skills in communication, listening, empathy
work collaboratevly and adaptability
managing descipline problems
great oraganization and the ability to understand different
students needs

Education

جامعة زيان عاشور- الجلفة

February 2024

February 2024

Diploma, قانون اعمال

Algeria

GPA (point): 10 out of 20

GPA (point): 10 out of 20

موظف استقبال متمرس يتمتع بمهارات عالية في التعامل مع العملاء وإدارة المكاتب، مع إتقان لاستخدام الكمبيوتر والبرامج المكتبية. أتمتع بقدرة على تنظيم المهام، تنسيق الاجتماعات، والتواصل الفعّال لضمان تجربة سلسة للضيوف والعملاء. أسعى لتطوير مهاراتي اللغوية في الإنجليزية وتعزيز خبرتي في بيئة عمل احترافية

Skills

LISTENING
Intermediate
LISTENING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
TEACHING
Intermediate
TEACHING
Intermediate
TELEPHONE SKILLS
Intermediate
TELEPHONE SKILLS
Intermediate
LANGUAGES
Beginner
LANGUAGES
Beginner
MICROSOFT WORKS
Beginner
MICROSOFT WORKS
Beginner
PROBLEM SOLVING
Beginner
PROBLEM SOLVING
Beginner
QUICK LEARNER
Beginner
QUICK LEARNER
Beginner
english/ARABIC
Expert
english/ARABIC
Expert
ENGLISH
Intermediate
ENGLISH
Intermediate

Languages

English

Expert

Training and Certifications

Certifications
قانون عام
Feb 2017

Hobbies and interests

Sports and reading books

Nothing