Trainer
ICT
مجموع سنوات الخبرة :18 years, 6 أشهر
Organiza on : Mbolo/Fandema
Loca on: Tujereng, The Gambia
(NOTE: Took a break from my full me career to care for my two babies.
Born
Organiza on : Mul media Gateway Incorpora on
Loca on: Kairaba Avenue, The Gambia
Responsibili es
Manage the opera ons of the company and oversee the various teams.
Manage the interna onal voice traffic gateway of The Gambia.
Manage the new Interna onal Network Management Center (INMC)
which was setup to manage and monitor the interna onal voice and data
gateway of The Gambia.
Regularly test the quality of incoming and outgoing voice traffic.
Monitor and detect fraudulent traffic ac vi es.
Provide regular reports to MGI Zurich (The parent company of MGI
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Gambia).
Monitor and maintain the gateway management systems installed
around The Gambia.
Manage customer care and the helpdesk system.
Manage the implementa ons of all MGI Zurich projects in The Gambia.
Manage, monitor and provide support services for the Network
infrastructure and the Cisco Unified Communica ons Manager (CUCM)
implemented at the Presiden al palace and The Gambia Na onal
Assembly offices.
(Note:
Loca on: Pipeline, The Gambia
Responsibili es
Manage the bank’s IT department and IT staff.
Manage and supervise the implementa on of the bank’s IT projects.
Proac vely monitor the IT infrastructure to ensure maximum up me of
all systems.
Maintain the bank’s intranet and corporate website.
Recommend and manage upgrades of all systems.
Recruit and manage IT staff.
Manage service contracts and rela onships with third party vendors and
service providers.
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Manage the Helpdesk.
Develop the strategic plan and financial budget for the IT department.
Organiza on: Organiza on for Prohibi on of Chemical Weapons (OPCW)
Loca on: The Hague, Netherlands
Responsibili es
Manage the day to day ac vi es of the Informa on Systems Opera on
Support Unit(IS Opera on Support) and its staff.
Develop annual work and training plan for the unit.
Supervise and manage the implementa on of all IS Opera ons projects.
Supervise the installa on, maintenance, upgrading and administra on
of opera onal and support systems within the OPCW for the Security
Non Cri cal Network (SNCN), Security Cri cal Network (SCN) and the
OPCW Telephone system.
Manage the procurement of IT systems and services including the
prepara on of technical specifica on for tenders, and conduc ng the
technical evalua on of bids.
Par cipate in the Change Advisory Board.
Oversee the Issue Tracker System and ensure issue ckets are a ended
to in a mely manner.
Prepara on of SOPs, procedures and working instruc ons.
Par cipate in the recruitment process of IT staff.
Organiza on: Medical Research Council Laboratories (UK) The Gambia
Loca on: The Gambia
Responsibili es
Management of MRC's servers, network & telephone system.
Lead and have day to day management responsibility for 6 staff.
Assist the Head of IT in various delegated management aspects of
running the department.
Assist in the wri ng, communica on and enforcement of IT policies and
procedures.
Ensuring that ISO/IEC27002 levels of IT security are maintained.
Coordinate maintenance of server hardware/so ware upgrades and
patches.
Manage the implementa on of various IT projects.
Procurement of IT equipment.
Perform IT induc on for new staff.
Manage so ware licenses.
Maintain the so ware library.
Medical Research Laboratories (UK) The Gambia
Loca on: The Gambia
Responsibili es
Receive, log and resolve user issues for MRC staff around The Gambia.
Central an virus and patch management.
Procurement of so ware and equipment.
Ensuring the standardiza on of so ware throughout the organiza on.
So ware license management.
Assist in the maintenance and resolu on of server related issues.
Perform daily server backups. Restore backups when required.
Ac ve directory management.
Conduct technology induc on for new employees.
Loca on: The Gambia
Responsibili es
Installing and managing the bank’s networks.
Server administra on.
Helpdesk support.
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Procurement of IT equipment.
Hardware and so ware installa ons, maintenance and repairs.
Database development and administra on.
Develop and maintain the bank’s website.
Run SQL reports when requested by the various teams within the bank.
Organiza on: Ecowas Chambers
Loca on: The Gambia
Responsibili es
Personal assistant to the office lawyers.
Type, file, retrieve and print documents from the computer.
Informa on Security Ins tute: Royal Holloway University / University of London Interna onal Modules: − Security Management − Introduc on to Cryptography and Security Mechanisms − Network Security − Computer Security − Standards and evalua on criteria − Secure electronic commerce and other applica ons
Project 7
Comp a A+ Cer fied Professional TECHNOLOGY TRAINING COURSES COMPLETED
courses: GCE O’Levels
courses: GCE O’Levels