amine janati

customer service officer at RAK INSURANCE

• United Arab Emirates - Ras Al Khaimah
• April 2015 to October 2015

IT at RAK INSURANCE

• United Arab Emirates
• April 2015 to October 2015

at MOROCCO FES

• September 2014 to December 2014

Hermes (call center management software)

Creation of incoming call management application

Configuring Wireless Network.
Working Knowledge of Local Area Network cabling, straight throw & Cross over cable crimping, connecting RJ45, Cable testing.
Installing and setting up a network " Wired & Wireless "
Assigning IP address.
Creating Groups and Users.

•Internship (vehicle fleet management application) |RADEEF: GOVERNED SELF WATER SUPPLY AND ELECTRICITY INTERCOMMUNALE FEZ

IT at perftel

• Morocco - Fes
• February 2014 to December 2014

RAS EL KHAIMA

• September 2015 to

Internet Sharing & Security (ICS & NAT).
Active Directory Backup.
Disk Mirroring.
Taking File Server Backup.
Configuring Wireless Network.
Working Knowledge of Local Area Network cabling, straight throw & Cross over cable crimping, connecting RJ45, Cable testing.
Assigning IP address.
Creating Groups and Users.

•Customer service officer | RAK INSURANCE

• to

ASP.NET.
SQLSERVER.
UML, MERISE.
Creating Groups and Users.



•Customer Advisor|WEBHELP(telecommunication)