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amir abdelaziz, customer service agent

amir abdelaziz

customer service agent·Orange - Egypt

Egypt

Bachelor's degree, Commerce

Work experience

Total years of experience: 8 years, 10 months

customer service agent

September 2017 - Present

Orange - Egypt

Alexandria, Egypt

September 2017 - Present

I've worked at orange sharm el shiekh branch, lead to developthe skills of dealing with foreign people.
Excellent communication skills dealing with customers face to face.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Faculty of commerce Alexandria University

June 2015

June 2015

Bachelor's degree, Commerce

Egypt

courses: June 2015). * Modern accounting course from Arab Academy for Science, Technology and Maritime Transport. * English conversation course in AmidEast.

Skills

Written English

Expert

Teaching English

Expert

Motion Control

Expert

English grammar

Expert

English

Expert

ACCOUNTANCY

Beginner

ACCOUNTING

Beginner

ACCOUNTING SYSTEMS

Beginner

BOOKKEEPING

Beginner

COMMUNICATION SKILLS

Beginner

CUSTOMER SERVICE

Beginner

DESIGN

Beginner

GENERAL LEDGER

Beginner

LANGUAGES

Beginner

MICROSOFT ACCESS

Beginner

Written English

Expert

Teaching English

Expert

Motion Control

Expert

English grammar

Expert

English

Expert

Languages

Arabic

Expert

English

Expert

Hobbies and interests

swimming and music