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Amir Kemal, Supervisor / Management

Amir Kemal

Supervisor / Management·ABADIR SHOPPING CENTER Pvt. Ltd. Co

Ethiopia

Master's degree, Public Management

Work experience

Total years of experience: 7 years, 1 months

Supervisor / Management

January 2022 - January 2026

ABADIR SHOPPING CENTER Pvt. Ltd. Co

Addis Ababa, Ethiopia

January 2022 - January 2026

+ Supervising daily business operations
+ Handling cash transactions and monitoring sales
+ Assisting customers professionally and politely
+ Preparing daily sles reports
+ Maintaining workplace discipline
+ Working effectively with team members
« Ensuring excelent customer service

Company industry:
Supermarket

Customer Service Officer and Agent

January 2019 - January 2022

Ethio Telecom

Addis Ababa, Ethiopia

January 2019 - January 2022

« Providing customer support and assistance
+ Handling customer complaints professionally
« Assisting customers with telecom services and products
+ Maintaining strong customer relationships
« Working effectively with team members

Company industry:
Telecommunications

Education

Addis Ababa University (AAU)

March 2023

March 2023

Master's degree, Public Management

Ethiopia

Royal University College

January 2019

January 2019

Bachelor's degree, Business Administration

Ethiopia

Skills

CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate

Languages

Amharic

Beginner

English

Beginner