Senior Process Quality Engineer
BAXTER
Total years of experience :10 years, 3 Months
• Leading site investigations, related to customer complaints/ plant level quality issues (Green Belt certified); Baxter Tunisia was recognized as having strong investigation process in several audits.
• Participated on cross-functional team to reduce customer complaint rates resulting in a 78.8% reduction/managing CAPAs and NCRs processes.
• Leading/participating in Baxter inter-site improvement projects; successfully led an interplant project (including 3 Baxter sites) that was benchmarked among all plants and resulted in $150k.
• Led several improvement projects at site level (using lean tools: savings were up to $200k).
• Review of validations (Protocols, reports, results…)/ Validation Review Board Member-Quality representative
• Coordinate on-site calibration activities/ Conduct internal audits
• Manage team of Lab Technicians.
• Led PFMEA review activities/ elaborated related control plans.
• Participated in risk studies related to the start-up of new products.
• Led PDCA-FTA dynamic and ensured compliance with the methods used in accordance with standards.
• Led an improvement project using KATA approach; resulted in savings up to 250K€.
• Managed a team of 5 Quality Technicians.
• Participated in complaints review at customer plant and successfully managed to reduce alerts and incidents by 60%.
• Conducted process qualifications/internal audits.
• Mission: Analysis and optimization of material flows with the aim of minimizing inventories.
• Analysis of the current state using VSM (Value Stream Mapping)
• Elimination of MUDAs: transport, inventory, overproduction using lean methods (KANBAN method, SMED, 5S…); savings were up to 75k€.