HR Manager
Animation Advertising
Total years of experience :24 years, 10 Months
Organizing, and controlling all activities of the department.
Responsible for the formulation of the company HR policies, procedures.
Preparing and updating job descriptions in coordination with employees’ supervisors and advising on job titles in line with company structure.
Controlling attendance sheets.
Preparing for employees evaluation process, controlling adherence to evaluation schedules by employees and supervisors and following up on development and team building plans.
Handling complaint resolution, grievances, arbitrations, and hearings administration;
Continuously reviewing and updating HR forms to reflect policies.
Processing of all reward and disciplinary actions, ensuring the proper procedures and documentation is followed and maintained and proper documentation and filling of such documents in pertinent files.
Conducts recruitment effort for all personnel, new-employee orientations; employee relations counseling, and exit interviewing.
Achievements:
Formulating the full set of the HR manual including the HR policies, procedures, rules, regulations, forms, work systems, Job descriptions and appraisal system.
Act as a part of the Administration Team working on unifying the administrative system in CHF international West Bank and Gaza.
Creating and maintaining confidential employee’s files for staff.
Member in CHF WBG Procurement committee.
Member in CHF WBG recruitment committee.
Overseeing CHF WBG inventory control process in Gaza offices.
Preparing for performance review process, controlling adherence to the review schedules by employees and supervisors.
Handling complaint resolution, grievances, arbitrations, and hearings administration.
Achievements:
Unifying the HR and Administrative systems in all CHF WBG various development programs.
Creating internal monthly achievement reporting to be distributed among staff to enhance the sense of competition along with appreciation to employee’s efforts.
Creating monthly newsletter of all CHF WBG programs and activities to keep employees well informed of CHF development and achievements in the West Bank and Gaza.
Lead the Administration Team and work with staff to help CHF ACP achieve its goals by developing and implementing strategic administrative systems and policies.
Developing, implementing and maintaining a human resources strategy that includes the execution of staffing processes (hiring, evaluation, corrective action, etc.), and the maintenance of personnel policies and confidential employee files.
Working closely with the IT department to create an "Employee System" containing all database about employees, including personal information, items in employees' custody, sick and annual leave record, timesheets, time allocation, etc.
Acting as an internal auditor ensuring the compliance of the administration and operational departments with the CHF International rules and regulation and to USAID'S regulations.
Developing and maintaining CHF ACP recruitment policy and ensuring full compliance with recruitment rules and regulations
Conducting all new personnel orientation including introducing them to CHF policies, organization culture and ethics, work and office conduct and relevant rules and regulations.
Managing and following up on employees’ benefits packages including health insurance, end of service entitlements.
Preparing and controlling Employment Contracts and ensuring they are issued and updated on time
Preparing for Performance Review Process, controlling adherence to the review schedules by employees and supervisors.
Handling complaint resolution, grievances, arbitration, and hearings administration
Processing of all reward and disciplinary actions, ensuring the proper procedures and documentation is followed and maintained including proper documentation and filing.
Preparing Monthly, Quarterly and Yearly Reports about the program activities to be submitted to the Headquarters of CHF International and to USAID.
the Program Director in managing all CHF ACP operations, including planning, implementing and reporting activities and achievements.
Participates in developing the operational and administrative plans.
Responsible for the management and operational achievements of CHF ACP 8 offices all over the West bank and Gaza.
Monitoring and reporting ACP’S offices achievements to the Program Director and assisting in developing plans to improve performance to reach planned targets.
Acting as an Internal Auditor ensuring the compliance of the administration and operational departments with the CHF International rules and regulation and to USAID’S regulations.
Recruitment and orientation of new staff.
Preparing for employees’ yearly Performance review process controlling adherence to review schedules by employees and supervisors and following up on development and team building plans.
Preparing monthly, quarterly and yearly reports about the program activities to be submitted to the headquarters of CHF International and the USAID.
Acting as the coordinator of all administrative activities in CHF ACP (5) offices in the West Bank and Gaza.
Provide administrative support of all CHF ACP activities.
Responsible for inventory control in CHF ACP offices.
Follow up on the completion of every task required from staff and report its progress to the Program Director.
Create and maintain personnel files.
Coordinate activities of staff.
Conducts recruitment effort for all personnel, new-employee orientations; and exit interviewing
Conducting research, preparing reports, and answering correspondence.
Achievements:
Formulating the full set of the HR manual including the HR policies, procedures, rules, regulations.
Recruiting a number of 10 employees and fully furnishing three offices in the West Bank according to USAID regulations.
Formulating the full set of administrative forms to be used in ACP’s offices such as attendance sheets, car log, end of service forms, etc.
Preparing and organizing meetings for the “Board of Directors”.
Responsible for the wording and distribution of the “Board of Directors” decisions.
Following up on the execution of the decisions.
Using a range of office software, including email, spreadsheets and word documents;
managing filing systems;
developing and implementing new administrative systems, such as record management;
organising the office layout and maintaining supplies of stationery and equipment;
maintaining the condition of the office and arranging for necessary repairs;
organizing and chairing meetings with board members - this includes typing the agenda and taking minutes;
liaising with other administrative teams;
writing reports for senior management, which may include reports on finances, staff performance, or an annual review;
responding to staff enquiries and complaints;
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Maintain hard copy and electronic filing system.
Train teachers in schools on using CD-I technology in the classroom.
Acting as customer service coordinator.
Preparing manuals and task sheets for educational software.
Validating and evaluating educational software.
Interviewing and training a junior Multimedia Trainer under my supervision.
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Career 2000 - Egypt May 1999 - September 1999
English Instructor (Part time job)
Duties and responsibilities:
Assisting adult students to learn English via educational software.
Preparing manuals and worksheets for English programs.
Handling Outgoing and incoming correspondence.
Typing and preparing sales offers.
Implementing the company’s central filing system.
Interviewing and training a junior secretary to work under my supervision.