Amira Hanna, Hr Generalist

Amira Hanna

Hr Generalist

Pure Health

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Human Resources
Expérience
14 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 8 Mois

Hr Generalist à Pure Health
  • Émirats Arabes Unis
  • Je travaille ici depuis mars 2018
HR Generalist à HAMRA SHOPPING AND TRADING CO
  • Liban - Beyrouth
  • juin 2012 à juillet 2017

o Devise, formulate and maintain human resources policies and procedures.
o Perform job analysis and keep job descriptions updated at all times
o Maintain and update company’s salary scale and grading structure
o Maintain and update organizational chart and departments structure
o Manage the recruitment process, overseeing a recruitment team of 2
o Interview and recruit managerial and key positions
o Conduct the orientation session for new hires to foster positive attitude toward company goals
o Analyze training needs and design a yearly training plan
o Develop and facilitate training programs for sales team and store managers (customer service, selling techniques, cashiers etiquette, telephone etiquette, conflict management, leadership)
o Coordinate with external training providers to deliver specific training programs
o Manage a fair performance appraisal system and recommend follow-up actions
o Propose and communicate individual and departmental objectives
o Perform difficult staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
o Formulate and implement reward and recognition programs and schemes to ensure employees motivation
o Oversee and monitor the monthly payroll

HR Officer à Hamra Shopping and Trading Co
  • Liban - Beyrouth
  • novembre 2010 à juin 2012

- Ensure effective implementation of HR policies
- Participate in the recruiting process
- Develop the yearly training plans of the organization
- Implement new employee training plans and following up on performance results
- Provide feedback to employees on their performance and career guidance
- Update Job Descriptions and develop new job descriptions for new positions
- Plan and coordinate employees social activities
- Follow-up with Mystery Shoppers

Compensation and Benefits Officer à Hamra Shopping and Trading Co.
  • Liban - Beyrouth
  • février 2009 à octobre 2010

- Assist in the management of the payroll system
- Coordinate with NSSF (National Social Security Funds) representatives on issues relating to pay and benefits
- Process compiled payroll data into computer files
- Register new employees at the social security and the Ministry of Finance
- Prepare social security procedures
- Monitor the attendance of all employees and provide list on leave balance

Éducation

Diplôme, Human Resources
  • à SHRM-SCP
  • février 2016

SHRM-SCP

Diplôme, HR Management
  • à Haigazian University
  • février 2014
Baccalauréat, Business and Economics
  • à AMERICAN UNIVERSITY OF SCIENCE AND TECHNOLOGY
  • juin 2009

Bachelor of Science (BS) in Business and Economics with emphasis in Finance (with honors), 2009

Etudes secondaires ou équivalent, BAC II
  • à COLLEGE DES SOEURS DES SAINT-COEURS
  • juin 2005

Lebanese Baccalaureate II- Socio-economics

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Specialties & Skills

Job Descriptions
Payroll
Employee Relations
Training
Recruitment
Data Analysis
Budgeting
Recruitment
Employee Relations
Learning & Development
Payroll

Langues

Arabe
Expert
Anglais
Expert
Français
Expert

Adhésions

Society for Human Resources Management
  • Member
  • February 2015

Formation et Diplômes

SHRM-SCP (Certificat)
Date de la formation:
February 2016
Valide jusqu'à:
February 2019
Motivation, Rewards and Recognition (Formation)
Institut de formation:
Tamayyaz
Date de la formation:
July 2013
Conflict Management (Formation)
Institut de formation:
Tamayyaz
Date de la formation:
January 2013
Designing and Developing a salary scale training (Formation)
Institut de formation:
Management Mix
Date de la formation:
April 2011
Situational Leadership II (Formation)
Institut de formation:
Starmanship
Date de la formation:
October 2016
Competency Based Recruitment and Interviewing (Formation)
Institut de formation:
Tamayyaz
Date de la formation:
May 2012

Loisirs

  • Reading
  • Traveling
  • Photography
  • Cooking