أميرة حماد

Lead country office operations across HR, finance, administration, and organizational culture functions to ensure
operational efficiency and compliance.
Develop and implement operational systems, internal procedures, and workflow improvements in collaboration
with global operational teams.
Oversee recruitment, onboarding, employee relations, performance management, and workforce planning
activities.
Manage financial operations including payroll processing, budgeting, taxation, vendor coordination, and
operational expenditures.
Ensure compliance with Jordanian labor law, organizational policies, donor requirements, and internal operational
standards.
Monitor operational performance and provide strategic recommendations to improve efficiency, employee
engagement, and service delivery.
Support organizational culture initiatives focused on staffwellbeing, inclusion, and team engagement.
Represent IRAP Jordan in global operations meetings and external stakeholder engagements.
Coordinate cross-functional operational priorities to ensure continuity and alignment with organizational
objectives.

Directed HR operations and workforce management activities across multiple operational hubs in Northwest and
Northeast Syria.
Supported organizational operations through strategic workforce planning, compliance management, and
operational coordination.
Oversaw employee relations, investigations, safeguarding processes, and performance management systems.
Led compensation and benefits reviews to support operational sustainability and market competitiveness.
Developed and implemented HR operational procedures, reporting systems, and compliance mechanisms.
Delivered leadership support, coaching, and capacity-building initiatives for managers and HR teams.
Collaborated with senior leadership to align HR operations with broader organizational and programmatic
priorities.

Provided strategic operational and HR leadership as part of the Country Senior Management Team.
Managed workforce planning, recruitment operations, employee relations, and performance management
processes.
Led the development and implementation of HR operational strategies and organizational development initiatives.
Strengthened internal systems, policies, and operational procedures to improve efficiency and compliance.
Supported succession planning, talent development, and organizational restructuring initiatives.
Oversaw compliance with labor regulations, safeguarding standards, and organizational policies.
Collaborated with department heads to align operational priorities with country program objectives.

Oversaw country office operations including administration, HR, finance, and compliance management.
Managed financial planning, budgeting, cash flow monitoring, and operational reporting for multiple projects.
Developed HR policies, salary structures, internal regulations, and administrative systems.
Supervised HR and finance teams to ensure operational consistency and compliance with donor requirements.
Supported audits, operational risk management, and internal control processes.
Coordinated employee evaluations, disciplinary procedures, and staff development activities.
Contributed to strategic operational planning and organizational decision-making as part of the senior
management team.

Supported project operations through HR administration, finance coordination, and payroll management.
Managed budgeting, cash handling, expenditure verification, and financial tracking activities.
Ensured compliance with donor regulations, internal controls, and operational procedures.
Coordinated recruitment support and personnel administration processes.

Managed HR and finance operations across multiple field locations including Amman, Zaatari Camp, and Ramtha.
Administered payroll, social security, taxation, contracts, and employee records.
Coordinated recruitment, onboarding, and staff administrative processes.
Supported operational logistics including visa and residency coordination for international staff.
Maintained compliance with organizational and local administrative requirements.

Translated and edited legal, accounting, business, medical, and media-related documentation.
Supported operational communication and documentation accuracy across departments.