CUSTOMER SUCCESS PARTNER
Twill) MAERSK LINE & TWILL BY MAERSK (Southeast Asi
Total years of experience :2 years, 7 Months
Handling customer inquiries and issues via email and phone. Engaging in sales activities, including upselling to current and prospective customers, with an emphasis on retention and cold calling. Collaborating with the Southeast Asia team to meet customer needs and exceed expectations. Managing import and export shipments and delivering comprehensive solutions to customers. Managing customs manifests for import and export shipments across Southeast Asia.