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Amit Bhattacharya Bhattacharya, Customer Service Officer

Amit Bhattacharya Bhattacharya

Customer Service Officer

SWAMI VIVEKANAND Airport Raipur

Location
India - Nagpur
Education
Master's degree, Marketing
Experience
2 years, 1 Months

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Work Experience

Total years of experience :2 years, 1 Months

Customer Service Officer at SWAMI VIVEKANAND Airport Raipur
  • India
  • October 2012 to October 2014

Taking care of safety of passengers in Airport.

•Taking care of passenger queries.

•Active coordination at the boarding gates and ramp.

•System check-in follow & handover Boarding card.

•Taking care of flight operations.

•Looking after reservation part and bookings & cancellations.

•Handling calls and passengers escalation.

Education

Master's degree, Marketing
  • at Dyanganga trust university
  • November 2014
Bachelor's degree, Commerce
  • at ISME PUNE
  • June 2012
Diploma, Aviation, Hospitality Management
  • at Airhostess AcademyST.John Ambulance Association (Red Cross Society
  • January 2008

courses: Certificate in First Aid

High school or equivalent, Commerce
  • at C.G Board
  • March 2004
High school or equivalent, All Compulsory Subjects
  • at CBSE
  • March 2002

Second division

Specialties & Skills

Customer Focus
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Customer Support
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Customer Driven
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Customer Service
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Flight Operations
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COMPUTER SKILLS
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FIRST AID
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INTERNET SOFTWARE
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LANGUAGES
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MICROSOFT OFFICE
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READ
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SAFETY
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Languages

English
Expert
Hindi
Expert

Hobbies

  • Listening To music & Painting
    Won Merit Award In All India Camlin Painting Competition