اميت Gurung

• Hotel Management professional with 14+ years of experience in operations, housekeeping and Rooms Division with hospitality industry. Presently working as a Executive Housekeeper of Elite Resort and Spa, Muharraq, All suite rooms resort 154 suites (420 room bays/Keys).
• Well planned effort took us to World Luxury Award for Elite Resort And Spa, a major contribution was appreciated by the corporate officials.
• Strict and Strong process in Room Division, Sales & Marketing, Engineering, Health Club And Finance
• Making the staff aware for Hotel reputation and how it will help us.
• Getting the rooms from Cooperate account.
• Going out for sales call.
• Training the Room Division staff, how to handle the negative comment and create a chance with in that comment.
• Sharing ideas and implementing it generate revenue during specific event.
• Motivating the team when they achieve a tremendous set mark.
• Well versed in cost control and increasing GOP.
• Well known in how to schedule the source according to the age of hotel.
• 7 +Year as Senior Manager Executive Housekeeper
• Creating Differentiation is a Trend.
• Well versed knowledge for Finance and can do cost control without effecting the people, process and product.
• Expertise in handling a diverse range of operations involving analyzing performance trends, supply chain/ warehouse, costs control & compliance; to ensure high quality service delivery to the guests.
• Proficiency in developing systems, controls & customer service standards.
• Excellent interpersonal, communication, team building & management skills with extensive experience in recruitment, training & development of the Workforce.
• Very much Disciplined, Dedicated and Devoted to the company for further growth of company and self development.
• Strict but well accepted by the employees and organization.

• Making Expense and Capital Budget and presenting the same in front of Stake Holder.
• Attending CON-CALL with stake holders regarding any major event and keeping them informed regarding the progress.
• Negotiating the price of equipment which we purchase through vendor
• Ensure high standard through regular monitoring of guest feedback, prompt, efficient and accurate.
• Passing the sample for Bathlinen, bed linen and other Hk items.
• Handling & doing random check of equipments and its uses by the staff.
• Conducting meeting with GM for change require in the hotel
• Making sure proper Training & development class for associates is conduct.
• Ensuring all registers are maintained properly and perfectly
• Review the monthly business/occupancy reports and develop a work plan.
• Looking after the contract for Pest Control. Horticulture And glass cleaning
• Co-ordinate with the chief engineer in the area of repair and maintenance, refurbishment, renovation.
• Giving business to hotel through Banquets.
• Sourcing & development of vendors, inviting quotations, negotiations & procuring competitive rates.
• Auditing all sites and making reports, ensuring its compliance thru the General Manager.