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Amit Majumder, General Manager

Amit Majumder

General Manager·Jumeirah Hotels and Resorts

United Arab Emirates

High school or equivalent,

Work experience

Total years of experience: 19 years, 1 months

General Manager

January 2016 - January 2019

Jumeirah Hotels and Resorts

United Arab Emirates

January 2016 - January 2019

The resort is rated amongst the top 5 in luxury resorts in the destination.
▪ Since taking over as
Company industry:
Hospitality & Accomodation
Job role:
Management

Resort Manager

January 2012 - January 2016

Mandarin Oriental Hotel Group

Singapore

January 2012 - January 2016

Was invited to join the resort shortly after its opening.
▪ In charge of all operational areas of the resort. 560 employees
and NFTE, serving 250 guests at the maximum capacity.
▪ Designed the process maps and policies for all areas.
▪ In 2014, conceptualized, designed, and launched a specialty
restaurant. It won the award for the best in its category in the
continent, 4 times in a row. It broke even on the 16th month since
opening.
▪ Redesigned and expanded 5 Villas, which added USD 3.4M in
incremental revenues in the first full year.
▪ Increased the year-on-year Customer Satisfaction Index by 62
points (
Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office Manager

January 2008 - January 2012

January 2008 - January 2012

Merit based promotion to Rooms Division Manager after 9
months.
CONSULTATION
Dubai Holding
Singapore F1 Grand Prix
REIT (Various)
STR
HVS
JLL
Howarth
Emirates Academy
MMPRC
Ministry of Tourism, Maldives
Etc.
PUBLISHED(HARDCOVER)
INTERESTS
Hospitality, Real Estate, Design and
Architecture.
Travelling - Travelled to 40+ countries.
Environment and Sustainability.
PERSONAL
Married. Child in early teens.
▪ During my tenure, the hotel attained and maintained the
number 1 hotel in the country on TripAdvisor.
▪ It was also the only Forbes Five Star rated hotel in the country.
▪ Participated in 24 medium to large revenue and product
enhancement projects during my tenure. Led 9 of them.
▪ Was one of the logistics consultants for Hospitality stakeholders
for the Singapore Formula One Grand Prix.
Job role:
Management

Front Office Manager

January 2007 - January 2008

Kerzner International

United Arab Emirates

January 2007 - January 2008

In mid-2008, the property underwent an ownership and management
change to Groupe Sun Resorts. Had the opportunity to be involved in
the re-branding of the resort. In 2008 the LHW audit score was at a record
high of 97.12%.
Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office Manager

April 2007 - August 2007

Sunland Hotels and Resorts

Maldives

April 2007 - August 2007

Company industry:
Hospitality & Accomodation
Job role:
Management

supervisor

January 2004 - January 2007

January 2004 - January 2007

Joined the property in its pre-opening stage as a
Job role:
Engineering

Service Executive

January 2002 - January 2004

Burj Al Arab

United Arab Emirates

January 2002 - January 2004

The most iconic hotel in the world. Fortunate to start my overseas career
with Burj Al Arab.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Associate

January 2000 - January 2002

The Oberoi Group

India

January 2000 - January 2002

Started hospitality career with this resort
Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

DREI

January 2022

January 2022

High school or equivalent,

United Arab Emirates

courses: Hospitality Asset Management Strategic Planning

DREI

January 2022

January 2022

High school or equivalent,

United Arab Emirates

courses: Real Estate Agent

IHMCTAN

January 2000

January 2000

High school or equivalent,

India

,

Skills

REAL ESTATE
Expert
REAL ESTATE
Expert
ADR
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ADR
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CONCEPT DEVELOPMENT
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CONCEPT DEVELOPMENT
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CONSULTING
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CONSULTING
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CUSTOMER SATISFACTION
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CUSTOMER SATISFACTION
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INTERIOR DESIGN
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INTERIOR DESIGN
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INVENTORY MANAGEMENT
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INVENTORY MANAGEMENT
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INVESTMENTS
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INVESTMENTS
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LOGISTICS
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LOGISTICS
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POLICY ANALYSIS
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POLICY ANALYSIS
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