اميت فيرنيكار

Managed and maintained the organization's IT infrastructure, including servers, network devices, and workstations.
Provided end-user support for hardware, software, and network-related issues, resolving technical problems promptly to minimize downtime.
Implemented and managed security measures, including firewalls, antivirus software, and data encryption to protect against cyber threats.
Conducted regular data backups and developed disaster recovery plans to ensure data integrity and business continuity.
Monitored network performance, diagnosed network issues, and implemented necessary solutions to optimize network efficiency.
Created and managed user accounts, security groups, and permissions in Active Directory.
Deployed and maintained virtual machines using VMware and Hyper-V virtualization platforms.
Assisted in the evaluation, procurement, and installation of new hardware and software.
Conducted IT training sessions for employees to enhance their understanding of technology and increase productivity.
Collaborated with vendors to obtain quotes, purchase hardware/software, and manage service agreements.
Assisted in the development and maintenance of the IT budget.

Led and supervised the IT team, ensuring efficient day-to-day operations and providing technical guidance and support.
Oversaw the deployment, maintenance, and upgrade of IT infrastructure, including servers, network devices, and workstations.
Collaborated with IT managers and stakeholders to develop IT strategies and initiatives aligned with business objectives.
Implemented and managed security measures to protect the organization from cyber threats, including firewalls, antivirus software, and data encryption.
Conducted performance evaluations, provided feedback, and identified areas for skill development for team members.
Assisted in budget planning for IT-related expenditures, optimizing spending to achieve cost savings while maintaining high-quality IT services.
Developed and maintained IT policies, procedures, and best practices, ensuring compliance with industry standards and regulations.
Monitored IT performance metrics, generated reports, and presented findings to management to facilitate data-driven decision-making.
Coordinated and managed IT projects, adhering to project timelines, scope, and budget constraints.
Fostered a culture of continuous learning and skill development within the IT team, organizing training sessions and workshops.

Provided technical support to end-users, troubleshooting hardware, software, and network-related issues.
Assisted in the setup and configuration of new hardware, software, and peripherals for employees.
Conducted regular maintenance and updates on workstations and servers to ensure optimal performance.
Assisted in IT asset management, including inventory tracking and hardware/software licensing.
Collaborated with the IT team to maintain accurate documentation of IT procedures and knowledge base articles.
Responded to IT support tickets in a timely manner, ensuring excellent customer service and issue resolution.
Assisted in managing and maintaining the organization's network infrastructure, including switches and routers.
Assisted in implementing and managing security measures, such as antivirus and data backup solutions.

Led a team of IT field engineers and coordinated on-site support for clients, ensuring prompt and efficient resolution of technical issues.
Provided advanced technical support to clients, troubleshooting complex hardware, software, and network-related problems.
Implemented and managed IT security measures, including firewalls, intrusion detection systems, and data encryption to safeguard client data.
Conducted network assessments and designed customized network solutions to improve performance and scalability for clients.
Led IT projects from inception to completion, managing resources, timelines, and budgets to achieve successful outcomes.
Collaborated with clients to understand their IT needs and requirements, providing tailored solutions to meet their business objectives.
Conducted training sessions for clients' end-users to enhance their IT knowledge and productivity.
Maintained accurate documentation of on-site visits, issues resolved, and solutions provided for clients.

Provided on-site technical support to clients, resolving hardware, software, and network issues.
Installed and configured hardware and software, including desktops, laptops, printers, and servers.
Conducted network troubleshooting and diagnosed connectivity issues to ensure optimal network performance.
Assisted in implementing IT security measures and data backup solutions for clients.
Responded to service requests and IT incidents in a timely manner, meeting service level agreements (SLAs).