Amitava Pal, Sr. Process Executive

Amitava Pal

Sr. Process Executive

Infosys Bpo Limited

Location
India - Kolkata
Education
Diploma, Management
Experience
4 years, 10 Months

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Work Experience

Total years of experience :4 years, 10 Months

Sr. Process Executive at Infosys Bpo Limited
  • India - Bengaluru
  • July 2013 to January 2014

Assist the Internationals customers through telephone and email about their quires of their products return.

Maintain the high quality of service as a team.

Fashion Associate at shopper stop
  • India - Bengaluru
  • July 2011 to December 2012

To intaract with the customers and keep them update about the new fashionable merchendises and make a good relation with the customers and giving them the best services and make them satisfy .
Take care of the department,
Motivate to the new employees and train them
Achieve the sales targets

Lawn Tennis Coach at Srirampore Sub divisional tennis club
  • India - Kolkata
  • July 2006 to March 2009

To train the students about the lawn tennis strokes and motivate them to play better in matches.

Education

Diploma, Management
  • at The International Academy of Management and Entrepreneurship
  • January 2011

Post Graduate Programme in Management (Marketing & Entrepreneurship), 2011 The International Academy of Management and Entrepreneurship, Bangalore

Bachelor's degree, Arts
  • at Calcutta University
  • January 2006

Bachelor in Arts, 2006 Calcutta University

High school or equivalent, Arts
  • at Calcutta Higher Secondary Board
  • January 2003

Intermediate, 2003 Calcutta Higher Secondary Board

High school or equivalent, All
  • at Calcutta Secondary Board
  • January 2001

Matriculation, 2001 Calcutta Secondary Board Live Projects • Visited showroom of Maruti Suzuki Swift and Hyundai i 20 & interacted to the sales person. Desk Projects • Visited showroom of Maruti Suzuki Swift and Hyundai i20 & collected additional information about these two cars from the internet as well as achieved report of these cars on consumers' view through survey. Internship • Successfully completed Internship from Future Group, Hindustan Unilever & Infinity Research and played a role of Sales Executive and Lead Generation. Permanent Address: Palpara West, Chandan Nagar, Dist-Hooghly, West Bengal-712136

Specialties & Skills

Customer Service
Market Analysis
Sales Growth
Presentation Skills
Communication
To understand the customers
Presentation about anything behalf of audiences
Lawn Tennis Coach

Languages

Bengali
Expert
Hindi
Intermediate
English
Expert

Memberships

Boys Sporting Club
  • Lawn Tennis Player
  • July 1997

Training and Certifications

Lawn tennis Coach (Certificate)
Date Attended:
June 2001
Valid Until:
March 2008

Hobbies

  • Lawn Tennis, Swimming and Read Bookes
    Became Coach in Lawn Tennis. Well swimmer.