Customer Care Executive
Alorica India Pvt. Ltd.
Total years of experience :0 years, 11 Months
1. Successfully resolved escalated cases through active listening, empathy, and effective problem-solving techniques.
2. Supported the development of new team members by sharing best practices and providing guidance as needed.
3. Assisted customers with product troubleshooting and provided relevant solutions to ensure their needs were met.
4. Deployed problem solving, analytics and intuitive skills and offered productive solutions that met customer needs.
Bachelor's degree in CSE from a government college