أمجد عل خان

Serve as the primary point of contact (SOP) for assigned B2B clients, ensuring smooth onboarding and
relationship management.
•Assist clients in integrating and relying on Dlhivery Logistic services for their business operations.
•Coordinate with internal teams to resolve client issues and ensure timely service delivery.
•Build and maintain strong, long-term relationships to drive client satisfaction and retention.

Led a team of 5 sales executives, achieving B2B sales targets consistently.
•Managed end-to-end B2B sales cycle and secured new institutional partnerships.
•Built and maintained strong relationships with universities, colleges, and corporate clients.
•Trained and coached team members to improve performance and client engagement.

•Played a key role in the development and management of Certification and Postgraduate Diploma
programs.
•Certification programs like Java developer, Fullstack developer, Salesforce.
•Ensure accurate maintenance of customer records and track sales development activities.
•Analyzed sales metrics and provided data-driven recommendations for performance improvements.
•Query handling of the customer issues for the ticket assigned in priority.
•A perfect follow-up with the candidate to keep them warm by building rapport.
•Contributing in the batch closure according to the criteria provided and achieving the given targets.

Collaborated with SaaS products including ZingHr, Zoho, and Adrenaline to drive product success.
•Scheduling meetings with product experts.
•Organized and contributed to key event such as the cyber security summit, manufacturing IT summit, •Approaching C-Level Professionals and onboarding.
•Worked for Africa, Southeast Asia, also Indian Corporate Events.
•Voice process, handling social media application for Delegate acquisition