Senior Projects Manager
Abudhabi Airports
Total years of experience :21 years, 9 Months
• Manage oracle fusion transformation across all the abudhabi airports companies including aviation, hospitality, construction and free zone entities
• Lead Oracle Cloud Transformation for HCM, Financials, EPM.OTM & SCM streams
• Manage end to end phases (Initiation, planning, execution, monitoring and control and closure)
• Manage the Cutover Plans for Go live
• Manager Stake holders (GPOs, Executive Steer co members, PMO, IT Team)
• Review and validate UAT test scripts and training manuals.
• Direct and Lead SIT, , KUT, UAT and Production & Hyper care Phase
• Lead Data Conversion Tasks from legacy ERP system to Oracle Fusion covering Cutover and blackout period tasks.
• Responsible for delivery of Oracle Fusion Cloud implementation and enhancement programs
• Managed Services: Accountable to resolve all the level 2 and level 3 erp support issues.
• Lead and manage CRP, UAT, cross functional and go no go meetings
• Prepare RACI matrix, Key responsibilities Area, WSR & RAID Logs.
• Closely Work with the internal business and IT teams defining the implementation scope documents for various functional processes. Ensure that they are reviewed and signed-off by the stakeholders
• Manage all external vendors, internal IT team and the stakeholders
• Track, report and control schedule on a day-to-day basis.
• Work with the implementation partner, business teams and internal IT teams in ensuring the quality of deliverables are assured in line with the Quality Assurance Plan
• Manage the monthly management meetings and communicate the project status clearly by leading steering committee meetings as chairperson
• Verify that all project artefacts are maintained in the project library on a daily basis
• Identify innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment
• Manage project team meetings effectively and resolve conflicts
• Utilize best practices and tools for project execution and management
• Identify problems, impediments, dependencies, and other team dysfunctions, and then help provide quick resolution in order to keep teams highly productive
Strategic Planning
• Support the development of sectional/departmental objectives and plan and in line with Company’s strategic performance management framework and scorecard
• Maintain knowledge on new and existing KPI requirements and its linkage to corporate KPIs and Company strategic performance management framework and scorecard.
Budget Management
• Provide input towards budget preparation for the section/ department
• Corporate Performance Management
• Achieve the objectives of the department/section and support colleagues in achieving the same.
Oracle Fusion Modules Implementation
• HCM(Oracle Recruitment Cloud, Core HR, Payroll, Absence Management, PMS, LMS &OTL)
• SCM(Inventory, Order Management Procurement ( Supplier Portal, Sourcing, Supplier Qualification Management, Procurement Contracts )
• Financials ( GL, AR, AP, FA, Invoice Processing, Expense management, Advance Collections, Hyperion & EPM-Planning/budgeting/consolidation)
• EPM-Planning, FCCS, ARCS, Narrative Reporting
• OTM-Mobile Apps & Web Portal Integration with OTM
• Paas Extensions (VBCS, PCS, OIC) tightly integration with aviation, Duty Free & Logistics applications.
• Manage the operations of the enterprise applications portfolio, including incident management, problem management, change management, and continuous improvement.
• Lead and direct execution of all activities in the application Services Domain on Oracle fusion & EBS
• Lead as head of IT Oracle ERP PMO across damac group
• Lead the implementation of new enterprise application modules and integration with existing systems and processes.
• Manage 30 + IT resources, external partnerships with solution providers, vendors, and deliver within parameters of SLAs
• Manager Stake holders (GPOs, Executive Steer committee members, PMO, Key users, IT Team)
• Prepare IT ERP roadmaps and Financial Year Budgets
• Accountable for all resource hiring ( FTE +Outsourced Consultants)
• Responsible for delivery of Oracle Fusion Cloud implementation and enhancement programs
• Manage vendor relationships and negotiate service level agreements.
• Accountable for Oracle Fusion cloud Transformation & Rollouts across Damac group
• Participate in all facets of projects, including planning, design, requirements, documentation, construction and implementation
• Assist with estimates on costs and schedule for required changes to system baseline configurations
• Advises IT and business consumers on solution alternatives & Lead IT Audits
• Document and provide support, resolve issues to ensure that the system is functioning according to specifications
• Accountable for managed services & Hyper care support
• Prepare SOW, validate BRD & Manage Change Request
• Work with development and cross functional departments and designers to learn architectural requirements to ensure business satisfaction with product
• Lead development and integration efforts and the validation of associated work products
• Help identify issues and suggest ways to help correct or tune performance issues
• Provide end user support related to access and software installation and maintenance
• Document and provide support, resolve issues to ensure that the system is functioning according to specifications
• Determine the impact upon software deployments, operations, and supportability to ensure timely and uninterrupted service for the business
Oracle Fusion Modules Implementation
• HCM(Oracle Recruitment Cloud, Core HR, Payroll, Absence Management, LMS &OTL)
• SCM(Inventory, Order Management Procurement ( Supplier Portal, Sourcing, Supplier Qualification Management, Procurement Contracts )
• Financials ( GL, AR, AP, FA, Invoice Processing, Expense management, Advance Collections, Hyperion & EPM)
• AR on Paas Extensions (VBCS, PCS, OIC) tightly integration with sales force application.
• Lead Oracle Cloud Transformation for HCM, Financials and SCM streams
• Manage end to end phases (Initiation, planning, execution, monitoring and control and closure)
• Manage the Cutover Plans for Go live
• Manager Stake holders (GPOs, Executive Steer co members, PMO, IT Team)
• Direct and Lead SIT, UAT and Production & Hyper care Phase
• Lead Data Conversion Tasks from legacy ERP system to Oracle Fusion covering Cutover and blackout period tasks.
• Prepare Detail Project Plans by using Microsoft project and manage day to day activities
• Control and Monitor Budget, scope & timelines.
• Manage 20 + resources onsite /offshore.
• Lead Daily Standup meetings.
• Review and validate UAT test scripts and training manuals.
• Participate in CRP, UAT, cross functional and go no go meetings
• Prepare RACI matrix, Key responsibilities Area, WSR & RAID Logs.
• Resolve project challenges, cross functional discussions.
• Work closely with multiple vendors and third party solution providers
• Lead as Oracle Fusion Functional Solution Architect for oracle Financials, Procurement, HCM, SCM, Projects & Manufacturing.
• Lead cross-functional discussions and analyze new integrations requirements and recommend solutions.
• Prepare & Present RAID Logs and Weekly Status Report highlighting key risks and mitigation to stakeholders.
• Manage & Monitor Hyper care by creating Daily Ticket Dashboards
• Project Manage and lead the digital transformation project and prioritize multiple projects simultaneously.
• Prepare WSR reports and RAID Logs.
• Manage 30 + resources: Oracle Consultants, IT Team, business resources, third party vendors and stake holders for large complex Oracle Cloud projects in Oil and Gas, Logistics & Distributions, Service Industries.
• Prepare Detail Project Plans- using Microsoft project, Control and Monitor Budget, Scope & Timelines.
• Lead the planning of data migration from various erp systems and manage multiple complex integration with oracle fusion
• Lead Daily scrum meeting & Assign daily task to IT team members using JIRA tool.
• Review and validate all the key deliverables Functional /Technical Design documents, functional test scripts, User Training Manuals.
• Participate as subject matter expert in various Process Design Playback sessions, SIT, UAT and key decisions meetings
• Lead the Design, Integration and Interfaces, enhancements for development of Forms/Reports and lead technical team to support the business users of ERP system
• Lead as Oracle Fusion Functional Solution Architect Financials, Procurement, HCM, SCM, PPM and CX.
• Engage and collaborate with Consultants, Third parties, Customers, Business Partners, and multiple business stake holders.
• Oversee End to End Project Execution across all entities in UAE, KSA, USA, Malaysia
• Monitor and control key deliverable/milestones adhere to Oracle True Cloud Implementation Methodology.
• Review and validate UAT test scripts and training manuals
• Evaluate multiple proposals from various vendors and validate the SOW.
• Responsible for all IT Projects globally (USA, UK, Japan, Netherland, UAE) including all OPEX and CAPEX spending. (IT spend of $50m USD annually)
• Manage IT Service Desk /IT Asset management /Backup & Disaster recovery Planning, Firewalls, Antivirus, VPN, VLAN, Avaya Telephony, AD, File Server, Synology NAS and SAN, End point security, Domain Control, IP /Timelaspse camera Installation and deploy WSUS.
• Manage Procurement /AMC for O365, Adobe, Autodesk, PCS, Laptops, Servers, Printers.
• Resource management- Hiring/appraisal/Goals and objectives, employee motivation, KPI.
• Manage procurement of ID management systems, Biometrics system.
• Manage daily operations using IT help desk /Ticket management based on agreed SLA .
• Accountable for Vendor relationship management - Software and hardware
• Accountable to resolve all the level 2 and level 3 erp service support issues
• Define project scope and assist project sponsor, CIO in justifying business case and demand for various IT application projects.
• Defining ERP Strategy, Change management, roadmaps & develop cloud Strategy Oracle EBS /Cloud R12, R13 & Oracle NetSuite.
• Prepare all IT Budgets.
• Manage 20+ IT onsite/ offshore /business resources by assigning tasks and controlling work plan activities within USA, UAE & Europe.
• Manage stake holders, business partners, vendors, IT & business users, super/end users.
• Manage Complex Oracle ERP Integration projects using dellboomi API.
• Manage & lead Tradein portal integration with ERP with big clients such as Apple, Samsung, Hubspot, Sales force, Amber road & FedEx logistics applications in USA, UK, Japan, Netherland & Dubai.
• Responsible & accountable for the development, execution and operational support of Oracle R12 E-business suite using agile implementation methodology.
• Provide functional support in the areas of systems administration, problem resolution, process mapping, system testing, development, security access, and user training.
• Assist in the development, planning, and implementation of the Oracle system and oversee the ongoing smooth operation and daily running of the system in alignment with business unit expectations.
• Accountable to resolve all the level 2 and level 3 erp service support issues.
• Manage stake holders, IT & business users, super and end users.
• Manage 20+ IT onsite/ offshore resources by assigning tasks and controlling work plan activities.
• Prepare detail project plan for execution, data conversions, testing, training, uat and go live activities.
• Manage contractors /third parties/vendors for the flawless execution of projects including budget management & change management.
• Provide the necessary training, knowledge transfer by coaching and conducting training sessions for finance, engineering, supply chain, warehouse and manufacturing users.
• Participate in system testing in various CRP and UAT workshops. Schedule & participate in CRP SIT and UAT sessions by coordinating with US and UAE team members.
• Change manager responsible for ensuring local process are documented, creating and managing local training procedure for oracle users, coordinating agreement on process changes.
• Accountable to review and ensure all documents related to configuration, setup, integration documents and user’s access on Dev, UAT and production instances. Create a TE-050 script for UAT Testing.
• Reports and escalates risks and issues to management and work on risk mitigation.
• Works with the business to complete business case justification for new demand requests.
• Acts as highest level functional system expert, addressing problems of systems integration, capability, & multiple platforms.
• Participates in budgeting and capital project processes and quality improvement activities.
• Accountable for overseeing data conversion, post go live training and support.
• Accountable for ERP Metrics, defining KPI for business users and process management for measuring business progress.
• Ensure support tickets are action in line with SLA time frame to end user satisfaction.
• Responsible and accountable for overall execution of oracle EBS on premise R12.2.5 across the group of companies to deliver the project within agreed scope and schedule to the project stakeholders .
• Work closely with onsite vendor consultants, business partners, cross functional business users, IT resources, steering committee members and provide consistent and clear communication between all project stakeholders.
• Develop a project plan, communication plan, risk management plan by identifying the requirement and bring the project to closure by managing project mission, goals, change request and milestones.
• Review & approve the project plan, project deliverables and multiple techno functional proposals. Elicit requirements from stakeholders, prepare and lead monthly steering committee and weekly project review meetings.
• Communicate weekly project progress, project status reports, key issues and planned activities to project & steering committee.
• Assist business users in user acceptance testing and obtaining business sign-off on each milestone/tollgate activity.
• Manage 100 plus resources including internal IT team, DBA, subject matter experts, key users, process owners &end users.
• Actively participates in all the phases of projects including requirement discussions, data migrations, trainings, crp, uat by assisting & continues follow-up with key users for various AIM documents such as RD- 020, BP080, BR10, BR110, BR100, DOA, MD50 & MD70 document.
• Assists key users in preparing business test cases scenarios/UAT scripts.
• Monitor the project progress, outstanding issues and changes in the project.
• Monitor the vendor support tickets using ticketing system and communicating weekly survey and support feedback to business users.
• Accountable for all annual maintenance contracts.
• Manage execution of oracle EBS R12 Implementation for the global operations for Nesma Trading for 14 divisions on various verticals such as civil construction, mep, services, industrial catering, process manufacturing, joint ventures, events, general trading vertical alignment with the vision of the executive committee.
• Manage 10+ onsite/offshore resources by assigning tasks &controlling workplan activities.
• Manage cross teams super/end users from business, IT & System Integrator.
• Responsible for managing functional and technical development and support activities.
• Participating as track leader in CRP, UAT & End User Training for financials, manufacturing, projects and hrms modules.
• Manage change control and audit on the implementation methodology, Process and Quality compliance by collaborating with key project stakeholders.
• Assists with the change management activities as necessary to ensure the project is performing up the interest of the key stakeholders and submits project progress reports to the stakeholders.
• Negotiate with oracle and partners for pricing on EBS footprint, implementation and hardware pricing. Accountable for AMC & new license procurement.
• Provide operational support for day to day processing and focal point for questions related to Oracle EBS systems and integration points.
• Conduct business requirement analysis and propose the best industry practices solutions for epicor erp financials, distribution & manufacturing modules.
• Prepare detail solution concept document with GAP analysis.
• Assist sales team in preparation of Budgetary Quotes and proposals to be sent to the prospect.
• Approval of functional specification document and software requirement specifications
• Conduct training to the team members
• Conduct erp vision education training sessions to the key users.
• Assist customer in designing the proper chart of accounts, categories, profit/cost centers, multi company, multi currencies multi plant, multi warehouse and multi Bins.
• Prepare the testing scripts for CRP & perform business process integration testing.
• Assist, Train and support the customer project team to configure and setup the system for distribution financials and manufacturing modules.
• Assist & Train the customer in data preparation and data cleansing activities
• Manage the Onsite and offsite consultants & support the implementation team.
• Accountable for Onsite Go live & post go live support.
• Manage the ERP project with respect to scope, schedule, cost, risk, quality & resources.
• Design & document high level business process documents to achieve a successful migration from existing ERP application to a new erp system.
• Identify the Gaps, problems, determine proposed solution, review & document the current business operations and future processes and drive the solution process.
• Prepare Project Team matrix consisting of stake holders, Process Owners, Champions and Core users (Internal Activity)
• Assist internal erp team with the data analysis necessary to help migrate existing data into a new ERP application.
• Conduct training & user acceptance test for key users & process owners
• Provide post implementation and on-going production support.
• Roll out the erp system to different subsidiaries of company across the globe.
• Prepare ASIS/TOBE & SOW documents.
• Lead all Oracle Financials Enhancements request, act as a coordinator between business user and developer for the documentation of business requirements, tracking development, testing and implementation.
• Participate in the Implementation of Oracle Financials & Project Accounting (Project Costing and Billing)
• Understanding the functional and technical customization requirement and preparation of scope document with proposed delivery dates.
• Conduct training, user acceptance test, go live phases of a project lifecycle.
• Provide support to the end users and assist other IT teams on critical issues by assisting testing team with subsequent execution of System Integration Tests.
• Conduct ASIS/TOBE discussions and prepare Gap analysis document.
• Prepare Business Requirement documents
• Setup/Configure the end to end business processes into Orion ERP
• Identify essential customizations and work around and maintain issue log and tracking sheet
• Conduct Train the Trainer sessions with super users
• Document functional specification for customizations, reports and setup of system parameters
• Prepare training manual and test scripts for SIT, CRP & UAT
• Conduct CRP (conference room pilot), Training & UAT & Go live activities
• Support end users post go live.
Computer Graphics, Microprocessor Parser