IT Tech Support
Freelance
Total years of experience :2 years, 0 Months
• Provide technical support to small-scale businesses, shops and ofices, ensuring smooth IT operations.
• Diagnose and resolve hardware and software issues promptly to minimize downtime.
• Assist in meeting and web conference setups, troubleshooting technical issues for seamless communication and collaboration.
• Configure and troubleshoot printers and scanners, resolving headwear and software-related problems eficiently.
• Ofer ongoing technical support for windows operating systems, addressing network configuration issues promptly.
• Provided technical support for desktop operating systems, including Windows 7/8/10 and Mac, ensuring optimal functionality for all users.
• Ofered assistance in meeting and web conference setups, troubleshooting technical issues promptly to ensure smooth communication and collaboration.
• Configured and troubleshooted printers and scanners, resolving hardware and software-related problems eficiently.
• Demonstrated a strong understanding of Routing and Switching principles to enhance network performance.
• Installed and troubleshooted IP phones, ensuring seamless communication within the organization.
• Conducted troubleshooting for Microsoft Ofice products, including MS Ofice, to address software related issues.
• Managed and maintained checklists for all new installations, ensuring a systematic and organized approach to IT infrastructure setup.
• Provided ongoing technical support for Windows operating systems, addressing network configuration issues promptly.