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Amjed Al Khdairi, ecommerce marketing specialist

Amjed Al Khdairi

ecommerce marketing specialist·Abdulrehman Algosaibi G.T.C

Saudi Arabia

Master's degree, Marketing and Advertising

Work experience

Total years of experience: 16 years, 10 months

ecommerce marketing specialist

September 2021 - February 2023

Abdulrehman Algosaibi G.T.C

Riyadh, Saudi Arabia

September 2021 - February 2023

Managed online stores on platforms like WordPress and Salla, ensuring accuracy in product listings and promotions.

- Executed digital marketing campaigns including boosting website traffic by 40% via successful SEO, SEM, and social media campaigns Optimized the customer journey, enhancing
satisfaction and retention.

- Analyzed KPIs and sales data to refine strategies and maximize revenue.
- Supervised inventory management, ensuring product availability and supplier coordination.
- Collaborated with marketing and logistics teams to maintain brand consistency and ensure timely delivery.
- Increased online sales revenue by 35% through optimized product listings and pricing strategies.
- Improved customer satisfaction scores by 25% through enhanced shopping experience and seamless customer service.
Company industry:
Medical & Healthcare Equipment
Job role:
Marketing and PR

Showroom Manager

February 2017 - August 2021

Abdulrehman Algosaibi G.T.C

Riyadh, Saudi Arabia

February 2017 - August 2021

- Directed daily showroom operations, delivering a premium customer experience.
- Led and trained the sales team to achieve individual and team targets.
- Developed and executed sales strategies, increasing revenue 20% growth.
- Maintained inventory levels and prepared detailed sales reports.
- Partnered with marketing for promotional campaign execution.
- Maintained a 98% customer satisfaction rate by ensuring a high-quality shopping experience.
Company industry:
Medical & Healthcare Equipment
Job role:
Sales

Warehouse Manager

August 2012 - February 2017

Kudu Company for Food and Catering

Riyadh, Saudi Arabia

August 2012 - February 2017

- Reduced order processing time by 25% by streamlining receiving and shipping operations.
- Improved on-time delivery performance by 20%, enhancing customer reliability.
- Decreased waste by 15% through strict adherence to food safety standards and stock rotation.
- Oversaw daily warehouse operations, ensuring compliance with health and safety standards.
- Supervised inventory tracking, restocking, and food storage processes.
- Trained staff on storage protocols and coordinated with sales and procurement teams.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Logistics and Transportation

Inventory Control Management

December 2008 - August 2012

Kudu Company for Food and Catering

Riyadh, Saudi Arabia

December 2008 - August 2012

- Managed stock levels, preventing shortages and excess inventory.
- Minimized stock discrepancies by 95% through regular audits and precise tracking systems.
- Improved stock turnover rates by 20% using demand-based ordering and forecasting.
- Reduced overstocking by 15%, saving storage costs and optimizing
- Conducted audits and reconciliations to ensure inventory accuracy.
- Implemented FIFO methods to maintain product quality.
- Provided actionable reports for data-driven decision-making.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Logistics and Transportation

Customer Service Representative

October 2004 - July 2006

Jawwal Company

Ramallah and Al Bireh, Palestine

October 2004 - July 2006

- Delivered high-quality service, resolving customer inquiries and complaints efficiently.
- Achieved performance KPIs, including response time and first-call resolution.
- Provided feedback to improve customer service operations.
- Enhanced customer loyalty by 20% through efficient problem resolution and follow-ups.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Insurance Sales Representative

January 2004 - October 2004

Trust International Insurance Company

Ramallah and Al Bireh, Palestine

January 2004 - October 2004

- Consulted clients to provide tailored insurance solutions.
- Exceeded sales targets through effective networking and lead generation.
- Assisted clients with claims processing and policy management.
Company industry:
Insurance & TPA
Job role:
Sales

Education

Arab International Academy

January 2023

January 2023

Master's degree, Marketing and Advertising

Türkiye

GPA (percentage): 93%

GPA (percentage): 93%

Gained advanced expertise in marketing strategies, advertising techniques, consumer behavior analysis, and brand management, focusing on integrating innovative solutions in diverse and evolving markets.

جامعة القدس المفتوحة

April 2004

April 2004

Bachelor's degree, ادارة أعمال

Palestine

Acquired a solid foundation in business management, entrepreneurship, and marketing, focusing on developing innovative business strategies, leadership capabilities, and market research to organizational growth and sustainability.

Skills

Brand Developement
Expert
Brand Developement
Expert
Sales Growth
Expert
Sales Growth
Expert
E commerce
Expert
E commerce
Expert
Marketing
Expert
Marketing
Expert
Stock Management
Expert
Stock Management
Expert
Logistics
Expert
Logistics
Expert
operations
Expert
operations
Expert
أنظمة إدارة المخزون
Expert
أنظمة إدارة المخزون
Expert
تحليل البيانات
Expert
تحليل البيانات
Expert
Campaign Management
Expert
Campaign Management
Expert
Customer relationship management
Expert
Customer relationship management
Expert
Digital Advertising
Expert
Digital Advertising
Expert
E-commerce platforms
Expert
E-commerce platforms
Expert
Branding
Expert
Branding
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Advertising
Expert
Advertising
Expert
Business Development
Expert
Business Development
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Digital Marketing
Expert
Digital Marketing
Expert
SEO
Expert
SEO
Expert
Social Media
Expert
Social Media
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Public Relations
Expert
Public Relations
Expert
Brand Management
Expert
Brand Management
Expert
Administration
Expert
Administration
Expert
Project Management
Expert
Project Management
Expert
Science
Expert
Science
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Sales Growth
Expert
Sales Growth
Expert
Negotiation
Expert
Negotiation
Expert
Operation
Expert
Operation
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Accounting
Expert
Accounting
Expert
Procurement
Expert
Procurement
Expert
Store Management
Expert
Store Management
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Stores
Expert
Stores
Expert
Materials
Expert
Materials
Expert
Data Entry
Expert
Data Entry
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Supply Chain
Expert
Supply Chain
Expert
Warehousing
Expert
Warehousing
Expert
Inventory Management
Expert
Inventory Management
Expert
Stock
Expert
Stock
Expert
Inventory Control
Expert
Inventory Control
Expert
Stock Control
Expert
Stock Control
Expert
Google Adwords
Expert
Google Adwords
Expert
Google Analytics
Expert
Google Analytics
Expert
Graphic Design
Expert
Graphic Design
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
International Computer Driving License
Sep 2019

Hobbies and interests

Digital marketing

Author of "E-commerce in the Saudi Market" (2024), offering insights into digital trends and strategies in Saudi Arabia.