amjith giri

• Reviewed claim forms and supporting documents for completeness, eligibility, and policy coverage.
• Updated claim information in internal systems and tracked case progress to meet processing timelines.
• Communicated with customers, claimants, and advisors regarding claim status and documentation requirements.
• Supported claims examiners and managers with administrative coordination and process-related tasks.
• Handling French insurance cases.

• Managed claims and back-office processing tasks including documentation, data updates, reporting, and service
coordination.
• Ensured compliance with internal policies, quality standards, and SLA requirements across daily operations.
• Processed insurance illustrations, renewal payments, premium refunds, and cash surrender value transactions.
• Maintained accurate client account records, verified policy details, and handled advisor inquiries with clear
resolution.
• Supported audits and regulatory reporting through complete and organized documentation.
• Promoted within 6 months from Senior Process Associate to Claims Coordinator for strong performance and
quality delivery.
• Received Rising Star recognition for performance in November 2024.