Ammar Aboughder

• Monitored status of accounts receivable and payable to facilitate prompt
processing.
• Answered phone calls regarding financial matters such as payments dues.
• Communicated with suppliers regarding invoice payments.
• Documented business expenses and sales.

• Reduced complaints by almost 30%
• Focused on changing the way the employees were handling customer
complaints
• Reduced average call duration from 6 to 4 minutes.