آمنة الجسمي

• Building the ITS strategic plan for 2017-2021 and the budget.
• Managing the 2016 ITD Projects, with 10 initiatives and more than 50 projects.
• Playing the role of e & S -transformation leader
• Playing the role of ISO
• Managing the GSB project one of the smart government projects and successfully the web service connectivity with MOH, SZHU, gapss
• Managing the productive family smart portal.
• Successfully implementing SAS BI tool
• Successfully implementing LANDesk Helpdesk tool
• Supervision to implement the WIFI, EIDA connectivity, internal portal, external portal, smart apps.
• ISO 27001:2013 and ISO 20000 recertification
• Manage the IT budgets and expenditure on hardware and software.
• Managing a team of 20 administrative & technical staff.
• Implementing the PMP methodology.
• Strengthening the IT infrastructure through to implementing new technologies.
• Recommending and implementing improvements and efficiencies.
• To evaluate, test, advise, train and support I.T. related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.

Responsible for the day to day IT requirements of the company such as build IT strategic plan 2014 -2016, smart government, smart services and portals, information security, user management, trouble shooting, help and advice. Maintaining desktop applications, local area networks, IT security and telecommunications.

• Managing the smart transformation of MSA service to smart services and getting score of 98.2 %
• Building the 2014-2016 MSA strategic plan.
• Managing the 2014-2016 ITD Projects, with 9 initiatives and more than 50 projects.
• Playing the role of e & S -transformation leader
• Playing the role of ISO
• Manage the IT budgets and expenditure on hardware and software.
• Managing a team of 20 administrative & technical staff.
• Publishing the M-social smart App for the ministry.
• Join the FEDnet environment as first federal ministry.
• Successfully transfer from IOS 27001:2005 to ISO 27001:2013
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.
• Successfully implementing the web service integration with Abu Dhabi Housing and Abu Dhabi Emiratization council.
• Implementing the IT knowledge database project.
• Successfully managing main topics in 3 creative lab meeting.
• Preparing the main file of ministry participation in excellence award.

• Managing the System Development operational projects.
o Social security system
o Cooperative portal
o Disable ID card system
• MSA internal and external portal
• Member of the ISMF of MSA ITD
• Project Manager of the new application of social security system
• Member of cooperative database project.
• Member of Knowledge Management Team.
• Member of Network connection with local and federal authorities.
• Build the employment, Budget Plan for the System Development Section.
• Managing one of the strategic projects about the social services under the name of "Net-Rabet."
• Analyze and design the working flow for all ministry departments
• Evaluate current and new technology and systems to be used in the ministry
• Worked on new the ministry website and e-services portal.
• Working on the ministry intranet. Portal
• Member of complaints and suggestion team in MSA
• Coordinate with the prime office in customer satisfaction and mystery shopper