Independent Corporate Trainer
Amna Liaqat Consultancy
مجموع سنوات الخبرة :19 years, 3 أشهر
Grooming, Dressing and Body Language for Middle Management of NIBAF, State Bank of Pakistan
The Power of a Positive Mind - for Middle Management of NIBAF, State Bank of Pakistan
Managing Self and Resources - The Punjab Police Senior Management all over Punjab. Pakistan
What do Customers want and How to give it to them! - for Service Skills for Retail Industry
Leadership - The Motivating Element - Group of Beauty Salon Managers
A Brand New Me at Lahore College of Women University for 500 graduating students
Personal Development Module for Middle Management of NIBAF, State Bank of Pakistan
Inspiring Communication and Speech delivery - Women of Today
Social Skills and Dining Etiquette for Middle Management of NIBAF, State Bank of Pakistan
Exuberant Interactions - Fresh Graduates at Various Educational institutes
Several Career Counseling Seminars for an audience of 1000 - 1500 students
‘Sympathetic Approach towards Patients’ for Students at Central Park Medical College, Kasur
Diverse in-house training programs for corporate clients, NGOs and social projects.
Core Professional Strengths
Interviewing and Body Language
Recruitment
Innovation and creativity
Employee Engagement
Assertive Communication
Empathetic Leadership
Computer based training Experience
Persuasiveness
Customer Satisfaction Approach
Scheduled training plans and execution for all other properties of Avari in the region.
Conducted audit checks and training on Avari International Standards.
Developed the hotel’s training library, training rooms, training tools and material.
Identified relevant external training for management / associates or arrange in-house sessions with external trainers.
Prepared a pool of departmental trainers through the trainer development program.
Endured that all departmental trainers conducted regular training on SOPs and records were maintained.
Facilitated HR with orientation, policy roll-outs and counseling.
Organized Cross Exposures, External Training, In-house Sessions etc.
Designed the heart of the House notice boards, employee newsletter and employee handbook
Identified the reasons for dropped business and rectified where training was involved.
Frequently visited regional properties to conduct training sessions and monitor development.
Conducted Audit Checks and Trainings on Leading Hotels of the World Quality Standards
Successful implementation of ISO 22000
Conduct TNA of all departments and execute Training Plan
Analysis of Guest Comments and Developing Workable Solutions
Developed and delivered Management Development Activities and Modules for Succession Planning
Supported HR team in internal Branding strategies
Held regular counselling sessions with staff upon grief, low morale and lack of focus at work place.
Developed a Diversity Committee for protection against harassment
Conduct Personality Analysis during interviews to support effective recruitment
Organize and conduct trainings as well as customized programs for various units of Serena
Manage co-curricular activities for employee engagement like Company Orientation, Associate of the Month, Team Building activities, Quarterly Newsletters, Motivation Sessions etc.
Facilitated the Corporate Director Training & Development in corporate training affairs.
Conducted Audit Checks and Trainings on Quality Standards
Analysis of Guest Comments and Developing Workable Solutions
Managed Employee Engagement, Satisfaction Surveys, and Motivating Activities.
Developed and delivered Management Development Activities and Modules for Succession Planning
Held regular counselling sessions with staff upon grief, low morale and lack of focus at work place.
Member of the Diversity Management Committee dealing with complaints of discrimination, harassment etc.
Developed and delivered training on grooming standards, ethics policy, communication and soft skills.
Staff counselling sessions and implementation of psychometric tests to gauge motivation and engagement.
Monitor organizational training activities and handle all recruitment related activities.
Was overall in-charge of new joiners’ Orientation and Employee Engagement plans.
Conducted a two month training course on English Language Efficiency for in-house staff.
Partner in developing the Training Need Analysis, Learning Management System and Training Budgets
Create liaison with the field managers in order to identify needs, and evaluate effectiveness of programs
Coordinate top management trainings, conferences and meetings
Conduct interviews of CEOs and professionals for newsletter and in-house magazine
Partner in development of Computer-based Training Modules
Perform general HR activities like tests, hiring interviews, placement interviews, employee evaluations etc.
Overall management, financial decisions and program development, recruitment of teachers, admissions etc
Planned and managed several events for launch and promotion of software