Amna Maryam

• Managed patient registration, appointment scheduling, and accurate data
entry while maintaining electronic records and ensuring the confidentiality of
sensitive information.
• Prepared and processed invoices, payment receipts, medical reports, and
other administrative documents using office software and hospital
management systems.
• Maintained organized digital records, supported daily administrative
operations, and coordinated with staff to ensure efficient workflow and timely
documentation.

• Acted as the first point of contact for patients, providing guidance
throughout the registration, consultation, and discharge process.
Assisted patients with appointment scheduling, referrals, and
coordination between departments and medical staff.
• Explained hospital procedures, services, and billing processes to
patients and their families in a clear and compassionate manner.
• Maintained accurate patient records and ensured confidentiality in line
with hospital policies and data protection standards. Supported patients
with insurance verification, documentation, and required forms.
• Addressed patient inquiries, concerns, and complaints, escalating issues
when necessary to ensure patient satisfaction. Collaborated with clinical
and administrative teams to ensure smooth patient flow and efficient
service delivery.
• Taught Physics, Chemistry, Biology, and English to students in a one-on-one
and small group setting. Developed personalized lesson plans to suit each
students learning style and academic needs.
• Encouraged critical thinking and problem-solving skills to enhance students
mental capabilities and confidence. Created a dynamic and engaging learning
environment to keep students motivated and focused.