IT Trainer
FREELANCING POSITION
Total years of experience :17 years, 4 Months
• Lead IT Trainer for Microsoft Office 2003, 2007, 2010 applications.
• Conducted interactive training sessions for beginner and advanced level professionals spanning various industries.
• Developed training curriculum and related materials for IT training courses, customizing documents where needed for enhancement of training programs.
Major Clientele:
• AL Dar Mubadala AeroSpace Division
• Dubai Petroleum
• Total
• ENBD
• Rolex
• Cartier
• University of Wollongong
• BASF
• Al Habtoor Group
• Majid Al Futtaim
• Tetrapak
• Nestle
• Archirodon
• UPS
• Resolve operational and system issues related to exports supporting the interests of OTD
• Track and monitor KPIs for the project as per agreed measures
• Execute control plans and work process improvements
• Extensive use of MS EXCEL for monthly / quarterly dashboards and Material Management (SAP MM)
• Actively supported the sales team through coordinated sales details, pre-sale processes and after-sale support.
• Responsible for timely, accurate quotations and processing pro-forma invoices and inquiries from customers.
• Work with and coordinate simultaneous projects with many different departments within the company.
• Develop technical specifications for IT and electronic devices ensuring quality and quantity of data produced per production schedule.
• Coordinate production forecast, manufacturer/category and SKU prioritization with manager.
Arts in English
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