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amna zahid, Claims Customer Service Representative Claims Csr

amna zahid

Claims Customer Service Representative Claims Csr·Ibex

Pakistan

Bachelor's degree, Jewellery Art

Work experience

Total years of experience: 0 years, 7 months

Claims Customer Service Representative Claims Csr

September 2025 - March 2026

Ibex

Lahore, Pakistan

September 2025 - March 2026

CSR - ibex | Amazon US & UK Campaign (6 months)
• Handled customer queries and resolved issues efficiently.
• Assisted with orders, refunds, and account support.
• Maintained customer satisfaction through effective communication.
• Worked in a fast-paced environment with multitasking skills.
Company industry:
Call Centers & Customer Care Outsourcing

Education

Pakistan Institute of Fashion and Design

June 2028

June 2028

Bachelor's degree, Jewellery Art

Pakistan

GPA (rating): Good

GPA (rating): Good

Skills

Tutoring
Expert
Tutoring
Expert
CAD
Expert
CAD
Expert
Teaching English
Expert
Teaching English
Expert
Hair Cutting
Expert
Hair Cutting
Expert
Beauty
Expert
Beauty
Expert
Hair Care
Intermediate
Hair Care
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Hair Extensions
Intermediate
Hair Extensions
Intermediate
Hair Color
Intermediate
Hair Color
Intermediate
Hair
Expert
Hair
Expert
Sales
Expert
Sales
Expert
Hairstylist
Expert
Hairstylist
Expert
Education
Expert
Education
Expert
Hairdressing
Expert
Hairdressing
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Marketing
Expert
Marketing
Expert

Languages

English
Expert
Hindi
Intermediate

Hobbies

  • Sketching
    • Fashion and jewelry designing • Creative content creation and photoshoots • Exploring fashion trends and styling • Sketching and design concepts • Communication and meeting new people • Learning new skills and self-development