Customer Service Assistant (Grocery in-charge)
Spinneys Supermarket
Total years of experience :4 years, 0 Months
• Presently working as a Customer Service Assistant (Grocery in-charge) in Spinneys Supermarket Dubai UAE (23 September 2008 to till now)
• Working as a Customer Service Assistant in Pexim International in Kathmandu, Nepal (Jan 2004 to Feb 2007)
Responsibilities: • To greet the entire customer with great smile,
Who approach to the store?
• Introduce the products which are new arrival,
Best seller and the promotion.
• Responsibility to ensure availability of stock all item, stock rotation, display, cleanliness, shelf edge labels, checking for expiry goods etc.
• Handling customer complaints, and any problems.
• Working as team work to achieve business goal.
• Make customer happy when they leave the store.
Training in Spinneys: • Complete Customer Service Training Phase - 2 in 17 Nov. 2009
• Complete Customer Service Training Phase - 2 (Refresher Training) in 13 Oct 2011
• Complete Customer Service Training Phase - 4 in 26 April 2012
• Foundation training in food hygiene etc. by various Dubai Municipalities.
Award and Appreciation: • Nominate for Best Employment of the month (Customer Service Assistant) March 2009 & Dec. 2011
• Excellent communication.
• skills and leadership abilities'
• Intelligent and Hard worker'
• Basic Computer Program 6 months Course
• Ms word
• Ms Excel
• PowerPoint
• Networking SAP program
• H.S.C. (Higher Secondary School Certificate) From Nepal • S.S.C. (Secondary School Certificate) From Nepal