Director of Sales & Marketing
TOLIP Sports City Resort & Spa - New Cairo
Total years of experience :21 years, 7 Months
1) Develops sales forecasts, advertising, promotional programs and pricing strategies.
2) Provide leadership and coordination of company sales and marketing functions. Develop and implement sales and marketing strategy.
3) Provides leadership to the day-to-day operations of the sales department, while maintaining focus on the company’s strategic goals.
4) Ability to consolidate a Sales & Marketing plan and translate it in clear actions for the team, follow up with results and make corrective actions to meet the targeted budgets in different segment.
5) Prepare contracts, submit action plans, budgets, progress reports and annual sales reports.
6) Develop a marketing strategy by analyzing historical, current and future of the hotel and market trends. Creating selling strategies to capture the maximum amount of revenue and exceed sales goals.
7) Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share.
8) Coordinate customer profile with concerned departments, efficiently respond to customer inquiries, comments and problems to ensure quality of service and enhance future sales prospects.
9) Maximizes occupancy, revenues and ensures high yield management.
10) Monitoring competitors' market share & productivity.
11) Ability to conduct sales training for the team and enhance selling skills.
12) Manage and follow up sales team performance, according to targeted budget.
13) Ensuring the efficiency of sales team and their dedication to hotel's policy.
14) Sells hotel guest rooms, catering and banquet and sports facilities through direct client contact to maximize total rooms revenues and profits.
15) Establishes client database of organizations, associations, and corporate businesses.
16) Attends and represents the hotel at trade shows and conventions and preparation, of promotion programs.
17) Recruit, train, supervise, and evaluate department staff.
18) Coordinates sales operations with all other departments/divisions of the Company.
19) Seeks out and targets new customers and new sales opportunities, initiates action plan to approach and secure new business for the Company.
20) Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.
From August 2003 till present
Director Of Sales (Travel & Corporate)
The Oasis Hotel
1) Assists the Director of Sales & Marketing in implementing the hotel's sales strategy, including securing new accounts and maintaining existing accounts.
2) Ability to consolidate a Sales & Marketing plan and translate it in clear actions for the team, follow up with results and make corrective actions to meet the targeted budgets in different segment
3) Prepare contracts, submit action plans, budgets, progress reports and annual sales reports
4) Develop a marketing strategy by analyzing historical, current and future of the hotel and market trends. Creating selling strategies to capture the maximum amount of revenue and exceed sales goals.
5) Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share.
6) Coordinate customer profile with concerned departments, efficiently respond to customer inquires, comments and problems to ensure quality of service and enhance future sales prospects.
7) Maximizes occupancy, revenues and ensures high yield management.
8) Monitoring competitors' market share & productivity
9) Participating in hotel's committees and management brain storm meetings.
10) Ability to conduct sales training for the team and enhance selling skills.
11) Manage and follow up sales team performance, according to targeted budget.
12) Ensuring the efficiency of sales team and their dedication to hotel's policy.
13) Sells hotel guest rooms, catering and banquet facilities through direct client contact to maximize total rooms revenues and profits.
14) Establishes client database of organizations, associations, and corporate businesses.
15) Attends and represents the hotel at trade shows and conventions.
16) Conducts inspections for hotel operation and guest satisfaction.
From March 2003 till July 2003
Sales Executive
Albatros Hotel - Alf Leila Wa Leila
1) Presenting the hotel facilities
2) Handling corporate & travel accounts
3) Replying guests' complaints.
4) Handling incoming & outgoing mails.
5) Welcoming top VIP guests and organizing special programs
6) Organizing seminars & cocktail receptions
From October 2002 till March 2003
Sales Representative
Gawharet Al Ahram - Husa Hotel
1) Sell the hotel facilities and rooms
2) Handling corporate & travel accounts
3) Achieve targeted sales calls and required budget
4) Enlarging the hotel data base through new accounts
Special Skills
June 2000 Bachelor of Commerce and business administration, Accounting section Helwan University, Cairo, Egypt Grade: Good
