Key Accounts Manager - Asst. Division Manager Corporate Central Region
Public Telecommunication Company (Bravo)
Total years of experience :32 years, 2 Months
The Company manages and operates an integrated digital enhanced telecommunications network.
Key Responsibilities:
-Developing, managing, and supporting all aspects of assigned product areas, with focus on direct distribution of company products.
-Headed a team of 6 professionals (sales & distribution etc) to drive sales as well as ensure smooth, cost effective, efficient services and excellent relations with company’s major business sources.
-Analyzing customer needs for future product enhancements/ developments and appropriately making recommendations to streamline sales operations, sales programs and problems solving.
-Formulated effective operational procedures and strategies to meet the company's sales plans and service standards for communication products including promotions & rate plan.
-Captured business opportunities, defined targets segments for products to increase business scale, initiate, and close business deals.
-Maintained harmonious and professional relationships with customers, and assured they receive satisfactory services and quality goods. Also, visited customers directly and gave product presentations.
-Optimized business development strategies and sales routes to achieve a maximum efficient coverage.
-Drafting monthly sales forecasts, performing sales analysis and implementing key strategic decisions to maximize distribution. Generating daily, weekly, monthly, sales reports to Sales Manager.
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Highlights:
• Boosted company sales by personally achieving 110% of set targets, thus contributing to overall sales performance & profitably of the Company.
Key Responsibilities:
• Developed/ executed aggressive sales strategies for direct distribution of company products, targeted at capitalizing existing client base. Coordinated implementation of sales plans to increase revenues/profitability and expand market presence.
• Headed a team of 4 professionals (sales & distribution etc) to drive sales as well as ensure smooth, cost effective, efficient services and excellent relations with company’s major business sources.
• Identified primary thrust areas of business through market surveys and analysis. Designed and implemented strategic business development measures to optimize sales, volume distribution and customer service.
• Conducted market surveys as a precursor to re-evaluate existing product range, and authorizing the introduction or purging of products as per their potential and profitability respectively.
• Ensured compliance with corporate requirements and led on commercial negotiations, which deliver both short and long term business benefits.
• Monitored quality/ product knowledge and skill of all team members, conducted regular up gradation sessions and awareness campaigns for both distribution teams and customers at all locations.
• Reviewed and adapted information regarding product innovations, competitors and market variables procedures to resolve problems, optimize strategies and market positioning.
• Actively focused on improving customer relations through better services thus, expanding business reach and proactively creating new sales leads / opportunities.
The Company is a leading construction company, handling major projects for prestigious clients- Aramco, Royal Commission for Jubail, Yanbu, Sabic, Moda, and National Guard.
Key Responsibilities:
• Steered HR practices and objectives to provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and profitability.
• Formulated HR policies and objectives for recruitment, quality procedures, discipline, grievance, counseling, pay & conditions, contracts and training & development.
• Administered programs, procedures, and guidelines to help align the workforce and other departments with the strategic goals of the company.
• Managed, marshaled and augmented human and infrastructural resources for optimal deliverable efficacy by motivating and interacting with them.
• Directed preparation and maintenance of requisite reports to carry out the departmental functions efficiently and provided periodic reports to the management to track strategic goal accomplishment.
• Identified all HR training programs, assigned the authority / responsibility of HR and managers within those programs.
• Served as administrative liaison for Al-Khobar head office, provided marketing support, which included handling material suppliers and sub-contractors for all marketing interface with projects.
Key Responsibilities:
• Formulated effective operational procedures and strategies to meet the company's sales plans and service standards for computer products including promotions & rate plan.
• Captured business opportunities, defined targets segments for products to increase business scale, initiate, and close business deals.
• Maintained harmonious and professional relationships with customers, and assured they receive satisfactory services and quality goods. Also, visited customers directly and gave product presentations.
• Prepared ongoing monthly reports for sales managers, showed achievement of sales targets, company's revenue status, client accounts, teams performance, and forecasted development plans for increasing sales profitability, thus contributed to the overall success of the company.
• Kept abreast on competitor’s activities by conducting in depth market research, designed competitive sales plans and analysis to assure attainment of the company's sales goals and revenue.
• Conducted training for the sales team, imparted knowledge of company products to foster positive attitude towards attainment of Company goals.