Amr Ali

Senior Recruitment specialist at Teleperformance Group

• Egypt - Cairo
• July 2012 to August 2015

Continuously sourcing and recruiting qualified scientific talent
• Interviewing, presenting opportunities to candidates, submitting resumes and
•obtaining send outs and hires
• Reaching hiring agreements and negotiating bill and pay rates within
•established pricing ranges, under the direct supervision of management
• Ensure all talent placed has met pre-hire requirements (references, background
•Checks, etc.) personally or via designated staff
• Ensuring the talent placed exceeds client expectations and placements are made
•within established time frames
• Building strong long-term client relationships by providing quality driven
•placement services
•Conducting Job fairs in universities with HR recruitment staff to obtain a wider pool of candidates
•Supervision of recruitment team to monitor performance, screening quality and acting as a mentor for junior recruitment staff.

International Traveling consultant- (Expedia.ca) Teleperformance Group- Customer services, Teleperformance Egypt, Cairo, Egypt

• January 2012 to July 2012

Maintain exemplary level of quality service.
•Provide a remarkable record of customer satisfaction
On a monthly basis.
•Promoted to an Expert level as a Saber User
•Been a leader and a mentor "SME" for the junior batches and was mainly responsible for their performance.
•Manage travel requirements made for business or holiday and provide tourism related services and package tours on behalf of our suppliers. Where, the main objective is to keep our clients satisfied and loyal for future services. Moreover, manage online itineraries for domestic and international travel from Canada and US provinces.

Assessment Coordinator at Egyptian Banking Institute

• Egypt
• July 2016 to

Central Bank of Egypt.