Bayt.com
Amr Assal, Customer Service Team Leader

Amr Assal

Customer Service Team Leader

NAOS MARKETING

Location
Egypt - Cairo
Education
Bachelor's degree, Bachelor's Degree in Computer Science,
Experience
0 years, 4 Months

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Work Experience

Total years of experience :0 years, 4 Months

Customer Service Team Leader at NAOS MARKETING
  • Egypt
  • September 2022 to December 2022

Investigated and resolved 100+ customer complaints and queries- particularly escalated ones.
Conducted Coaching Sessions 1:1s to ensure optimal performance

Education

Bachelor's degree, Bachelor's Degree in Computer Science,
  • at cairo University
  • July 2022

Specialties & Skills

C (PROGRAMMING LANGUAGE)
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APPLICATION PROGRAMMING INTERFACE (API)
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SPRING BOOT
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CLASSIFICATION AND REGRESSION TREE (CART)
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CRYPTOGRAPHY
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ANGULAR (WEB FRAMEWORK)
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BUSINESS LOGIC
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CUSTOMER SERVICE
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JSON
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LIBRARY
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Languages

English
Expert