Bank teller
Arab african international bank
Total des années d'expérience :4 years, 2 Mois
• Assist customers with their everyday banking needs; withdrawals, deposits, transfers, currency exchange, etc…
• Utilize every chance to highlight products to customers, cross-sell to them, and resolve any issues they may have.
• Accepts and processes cash deposits to opened accounts (current, saving, checking, overdraft, GL). Proves cash entirely.
• Cashes checks and payment orders within established limits and reserves (withdrawals, coupons, expense redemption).
• Exchange foreign currencies to the established dealer rates. Proves currencies entirely.
• Redeem CD coupons. Redeem matured certificates of deposits.
• Handles customer inquiries and signature verification for branch personnel.
• "Sells" additional banking services, develops opportunities, and guides customer to appropriate point of contacts in the branch.
• Count, prove, and packages currency and coins.
• Uses the computer system to process transactions and verify customer signatures.
• Balances his cash and prepares daily and final currency position.
• Performs a range of related duties and may assist other tellers during peak load periods.
• Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible
At- South sinai, cairo , tanta
working and managing in western union branch for receiving and sending money .Responsible for answering customer’s inquiries and building up customer loyalty. delegate customer service issues to customer solution specialist.
handling customers in timely and professional manner. Providing the customers with all the updated data and information about Western Union products and services.