Cloud Systems Engineer
Cloud Niners
Total years of experience :7 years, 10 Months
* Understand the conceptual, logical and physical architecture.
* Master different cloud technologies, frameworks, and platforms.
* Develop applications for resilient deployment, provisioning, and management.
* Responsible for Operations and Maintenance for cloud infrastructure; guaranteeing Incident and Problem management and providing guidance and support to other team members or partners to resolve problems and issues
• Configured iPads, iPhones and all kind of approved cell phones utilizing AirWatch MDM for single app mode for use as POS devices.
• Created step-by-step support documents for end users to show them how to enroll the devices.
• Created a database of issues and solutions for all AirWatch issues for faster resolution time.
• Deployed a huge number and security approaches
• Open tickets and escalate the serious problems to the higher level
• Responsible for conducting & managing quality control & assurance activities including
• Prepare test data, scripts, matrices, checklists and other test documents based on the project need.
• Clearly, write bug reports that accurately isolates the problem and that are easy to understand by the developers.
• Estimate the time needed for the quality tasks in the projects
• Write comprehensive test plan describing the test approach, defining tasks and test schedule, and making sure it is compliant with the overall project plan
• Follow up on the test plan and the opened bugs.
• Escalate risks and concerns to management before they happen.
• Analyze test results and write detailed test reports that accurately describe the project status.
• Prepare and plan for staging and production, smoke test and sign off on staging and production packages.
• Participate in reviewing and improving the company processes.
• Ensure customer satisfaction through project acceptance process
Learn the basics of electrical engineering and the basics of the possible fields electrical engineer can work in, it totally depends on student efforts to choose the path he likes and begins his journey to be an effective man in this world.