Supervisor
ADES MEA
Total des années d'expérience :14 years, 11 Mois
Managing IT Infrastructure and services in Headquarter and branches in middle East.
•Performing the needed reports for IT infrastructure operation performance, risk assessment results and vendor performance in areas that include quality, capacity, systems and responsiveness to make the needed actions toward it.
•Install, Configure, And Manage VMware ESXI Servers.
•Disaster recovery for critical internal servers.
•Responsible for implementing new systems that required from Business.
•Responsible for managing IT infrastructure (Systems, Service Desk Management)
•Day to day operations of software and systems running on Azure Including the installation, configuration, monitoring and maintenance of systems, software, and other related services.
•Support / install Active directory, Exchange servers and administrate MS cloud-based (office 365/ Azur) products as per Microsoft best practice.
•Ensuring that the system performance and SLA's are met toward service providers side and IT infrastructure team side.
•Maintains company effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.
•Developing and implementing IT policy and best practice guides.
•Troubleshooting the IT services to meet the functional objects of the business, supporting users to use the new implemented IT services.
•Prepare preventive guidance to avoid problem repetition.
•Managing strategic relationships with key IT product and service providers.
•Ensuring that the IT Infrastructure team is operating, monitoring and managing Infrastructure risks
•Conduct annual staff appraisals and assessments to determine staff training needs.
•Providing technical assistance to support technical teams in high level requirements
At Cloud9ers - Egypt
•Implement, Monitor and troubleshooting
At
At Asyadcapital - Riyadh
•Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
•Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
•Support Risk & Issue process by mapping risks against key milestones/deliverables.
•Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
•Create and maintain all project planning documentation.
•Maintains quality service by establishing and enforcing organization standards.
•Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
•Reviewed work of vendors and ensured timely delivery of materials and resources. Manage project procurement activities and purchasing order life cycle.
•Monitor and control the project progress and report project status to the different project stakeholders.
• Providing technical assistance to support technical teams in high level requirements such as
At LEONI Wiring Systems, Egypt
At
Academia •Banha University, Shoubra Faculty of Engineering (