IT Project Manager
Dubai Roads And Transport Authority (rta)
مجموع سنوات الخبرة :15 years, 2 أشهر
Job description:
Understand the needs of the company to determine the technical specifications of the system.
Planning and design of Technology structure.
Communicate with the software development team and know the necessary requirements.
Evaluate and select the appropriate programs and devices and suggest the appropriate method.
Overseeing custom programs such as code review and providing guidance to team members.
Assistance in solving technical problems when needed.
Ensure implementation of agreed architecture and infrastructure.
Providing technical solutions, ideas and suggestions.
Monitor systems to ensure that systems meet user needs and business objectives. Proficiency in software development and systems management.
Understand strategic IT solutions.
Project management and service oriented engineering ability.
Good communication skills and the ability to provide appropriate solutions to problems.
Possess organizational and leadership skills and arrange tasks.
Project Management Cyber Security SPOC .
Member of Change advisory board team (CAB ) .
Data center System Administration
Installation and troubleshooting of virtual environment (VMware vSphere):
- installing and upgrading ESXI Hypervisor .
- installing VCenter server .
L A N G U A G E S - Hands on Experience With Vmotion, DRS, HA and FT Services .
Installation and administration of Veeam backup and Replication Server:
Arabic -Backup and Restore VMs and Physical Serves with Diffrent OS (Windows
and linux)
English - Hands on Experience with Replication Veeam and Sure backup services .
storage management(Data Domain DD3300, Lenovo SAN Storage S3200 , HP EVA 4000 and EMC UnityVSA) and Brocade 300 San Switch.
Hands on Experience with Variety Servers Like HP, DELL and Lenovo on windows server and Linux(DELL Power Edge R220, DELL DELL Power Edge R410, DELL Power Edge R210, HP Proliant DL360P Gen8 and Lenovo Lenovo System x3650 M5)
Used Server Management Technology Like ILO and IDRAC.
Hands on Experience in variety OS (Windows (xp, 7, 8, 10), windows Server 2008, windows Server 2008, windows server 2012, windows server 2016, Redhat, Centos, Ubuntu).
Hands on Experience with Active Directory .
Hands on Experience with Paloalto Firewall PA-3200.
Hands on Experience with sophos XG firewall XG430.
Hands on Experience with FireEye EDR.
Hands on Experience with MS SQL Database administration, backup and Restore.
Genesys Pure Engage System Administration :
administration and troubleshoot of (Genesys Interaction Workspace, GA, GAX, Pulse, CCPulse, Speechminer, SAP Reporting outbound IVR and Digital Channels). Installation and troubleshooting of End User Applications.
Genesys PureCloud System Administration. (beginner).
Installing and configure Sangoma Gateway and Yester GSM Gateway.
Avaya aura communication manager system Administration:
Installing and troubleshooting of Avaya CM 6.3.
Administration, monitoring and troubleshooting of Avaya aura communication manager, Avaya aura call center, and AES, BCMR, CMS, S8300 servers, S8300E, DL360PG8 server CM SMPLX AND MID DPLX, G450 gateways and G430 gateway.
Installing and troubleshooting Avaya softphone and Avaya hard phone.
Administers, configures and maintains public network services including local voice and data circuits (E1 and PRI).
Elastix software.
❑ Genesys System administration and troubleshoot (GA, GAX,
Pulse, CCPulse, Speechminer, SAP Reporting outbound IVR and Digital
Channels)
❑ Administration, monitoring and troubleshooting of Avaya aura
communication manager, Avaya aura call center, and AES, BCMR, CMS,
S8300 servers, S8300E, DL360PG8 server CM SMPLX AND MID DPLX,
G450 gateways and G430 gateway.
❑ Installing and troubleshooting of Avaya one-x-agent, Avaya one-x-
Communicator, Avaya softphone and Avaya hard phone.
❑ Advanced skills with vectoring and call routing within the ACD.
❑ All voice related applications which include ACD, voice recording Servers,
Call accounting software and Call reporting.
❑ Maintenance and installation of Panasonic IP PBX System.
❑ Design, implement and operating with both CCTV and IP camera systems
including DVR and NVR systems installations.
❑ Some Experience with Elastix System .
❑ administration of RightFax (Fax Server).
❑ Administers, configures and maintains all public network services including
local voice and data circuits (FXS/FXO, E1, PRI).
❑ Installation and support of virtualized environment (VMware ESXI).
❑ Some Experience with Linux OS.
❑ Experience with VoIP Protocols H.323, H.248, SIP.
❑ Installing and configure Sangoma Gateway and Yester GSM Gateway.
As a member in the IT Engineers team, our responsibilities include:
1- Install, maintain, trouble shoot the whole 3 networks servers (3 Resorts), which contains:
- 5 Hp Proliant 350 G5/6 servers: Fidelio, Sun, MC systems.
- 2 Domain controllers: Windows Server 2003, 2008.
- Daily backup, GP, IPSec, DNS, antivirus server.
2- Install, maintain, trouble shoot emplyees computer OS (XP) (100 Machine), client side system (Sun, Fidelio, MC, ving card …), printers.
3- Configure, maintain and troubleshoot Cisco NW (2 Layer 3 switches, 1 Layer 2 switch, 3 routers, 2 Fortinet FW).
construction and installation of BTS in gsm system
work as communication engineer
maintenance and installation of
1-pbx system
2-cctv
3-computer network
4-time attendance machine
GRADUATOIN GRADE : VERY GOOD
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