Total Years of Experience: 21 Years, 4 Months
November 2017
To Present
workshop manager
at Toyota Salim Babgi
Location :
Saudi Arabia - Jizan
Responsible for everything in workshop handling customers and technicians achievement for target, CS, FIR
January 2002
To February 2013
Technical Adviser Engineer
at PEUGEOT CDC Wagih Abaza Service
Location :
Egypt - Cairo
Current Job: Technical Adviser Engineer in PEUGEOT CDC Wagih Abaza Service from 2002 until now
Activities
Assist, check and solve technical problems: At the Receptionist's request, help examine and test the vehicle and provide the customer with
Technical advice
At the workshop teams' request, help examine and test the vehicles
Help define needs in terms of tools and equipment, and ensure that resources are used in a rational fashion
Perform the tests required for the diagnosis of complex cases, and use the appropriate equipment
Test vehicles which have undergone a complex diagnosis
Act as the key contact for the level-2 Approved Repairers' Technical Adviser
If necessary, contact the technical platform in his capacity as key contact, using the standard procedure
Activities
Assist, check and solve technical problems: At the Receptionist's request, help examine and test the vehicle and provide the customer with
Technical advice
At the workshop teams' request, help examine and test the vehicles
Help define needs in terms of tools and equipment, and ensure that resources are used in a rational fashion
Perform the tests required for the diagnosis of complex cases, and use the appropriate equipment
Test vehicles which have undergone a complex diagnosis
Act as the key contact for the level-2 Approved Repairers' Technical Adviser
If necessary, contact the technical platform in his capacity as key contact, using the standard procedure
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