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amr mohamed ahmed, workshop manager

amr mohamed ahmed

workshop manager·Toyota Salim Babgi

Egypt

Bachelor's degree, Automotive Engineering

Work experience

Total years of experience: 19 years, 9 months

workshop manager

November 2017 - Present

Toyota Salim Babgi

Jizan, Saudi Arabia

November 2017 - Present

Responsible for everything in workshop handling customers and technicians achievement for target, CS, FIR
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Technical Adviser Engineer

January 2002 - February 2013

PEUGEOT CDC Wagih Abaza Service

Cairo, Egypt

January 2002 - February 2013

Current Job: Technical Adviser Engineer in PEUGEOT CDC Wagih Abaza Service from 2002 until now
Activities
Assist, check and solve technical problems: At the Receptionist's request, help examine and test the vehicle and provide the customer with
Technical advice
At the workshop teams' request, help examine and test the vehicles
Help define needs in terms of tools and equipment, and ensure that resources are used in a rational fashion

Perform the tests required for the diagnosis of complex cases, and use the appropriate equipment
Test vehicles which have undergone a complex diagnosis
Act as the key contact for the level-2 Approved Repairers' Technical Adviser
If necessary, contact the technical platform in his capacity as key contact, using the standard procedure
Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Education

Helwan University

September 2002

September 2002

Bachelor's degree, Automotive Engineering

Egypt

GPA (percentage): 66.16%

GPA (percentage): 66.16%

• Qualification: B.S.C. in Automotive Engineering. * Faculty of Engineering in ELMatraya, Helwan University. • Cumulative grade: Good ( 66.16%) • Graduation project: Electronic fault diagnosis. • Graduation project grade: Excellent.

Skills

Customer Service Oriented
Expert
Customer Service Oriented
Expert
Customer Service
Expert
Customer Service
Expert
Customer Facing
Expert
Customer Facing
Expert
Automotive Engineering
Expert
Automotive Engineering
Expert
CASES
Expert
CASES
Expert
DIAGNOSIS
Expert
DIAGNOSIS
Expert
ENGINEER
Expert
ENGINEER
Expert
RATIONAL
Expert
RATIONAL
Expert
A/C
Expert
A/C
Expert
C
Expert
C
Expert
AIR CONDITIONING
Expert
AIR CONDITIONING
Expert
LOGISTICS
Expert
LOGISTICS
Expert
RECEPTIONIST
Expert
RECEPTIONIST
Expert
BASIS
Expert
BASIS
Expert
القيادة والحزم و التعاون و العمل تحت ضغط
Expert
القيادة والحزم و التعاون و العمل تحت ضغط
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Customer Service
Expert
Customer Service
Expert
Customer Facing
Expert
Customer Facing
Expert
Automotive Engineering
Expert
Automotive Engineering
Expert

Languages

Arabic
Expert
English
Expert