عمرو مصطفى

Customer Service Executive في Du

• الإمارات العربية المتحدة - العين
• فبراير 2020 إلى مايو 2020

Team Leader في Vodafone Egyp

• مصر - الإسكندرية
• ديسمبر 2016 إلى ديسمبر 2019

Sales action plan and how to achieve our target .
- Assign the target to the agents .
- Develop team members through monthly coaching .
- Cash audit and warehouse audit .
- Deliver performance review .
- Weekly meeting .
- Cost control : to control the store cost to get more profit .
- Store maintenance report
- Customer support

Account Manager في Etisal

• مصر
• مايو 2016 إلى ديسمبر 2016

Communicating with clients to understand their needs and explain product value.
- Collecting and analyzing data to learn more about consumer behavior.
- Building relationships with clients based on trust and respect.
- Completely understand all Vodafone products, services, policies & procedures.
- Achieves the requested target of sales.