عمرو موسى, IT Infrastructure Engineer support

عمرو موسى

IT Infrastructure Engineer support

Nielsen

البلد
مصر - القاهرة
التعليم
دبلوم عالي, wireless communication
الخبرات
14 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 10 أشهر

IT Infrastructure Engineer support في Nielsen
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ أبريل 2017
IT Technical Support في Dorra Group
  • مصر - القاهرة
  • مايو 2016 إلى أبريل 2017
IT System Administrator في Egypt Power
  • مصر - القاهرة
  • يونيو 2015 إلى مايو 2016

1- Responsible of all network administration tasks in the HO and branches.
2- Mange Kaspersky antivirus server.
3- Manage IP-Cameras.
4- Manage IP-phone (VOIP).
5- Basic manage for juniper firewall.
6- solve the IT issues that related to the Server administrations, client deployment and network configurations
7- excellent knowledge of the END USER support tasks to be done in professional way
8- Administer Microsoft Server 2008, DC, DNS, DHCP
9- Install and configure computer hardware operating systems and applications
10- Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
11- manage and repair printer
12- Troubleshoot system and network problems and diagnosing and solving hardware/software faults
13- Replacing parts as required
14- Provide support, including procedural documentation and relevant reports
15- Support the roll-out of new applications
16- Setting up new users' accounts and profiles and dealing with password issues
17- Responsible of IT procurement.
18- Deal with Windows 8 & 7 (32/64 bit), Windows Vista, Windows XP, Microsoft Office suite.
19- Any other related tasks from direct manager

IT System Administrator في Sound Of Cairo (Sout Al Qahira)
  • مصر - القاهرة
  • مارس 2012 إلى مايو 2015

1- responsible of all network administration tasks in the HO and branches
2- solve the IT issues that related to the Server administrations, client deployment and network configurations
3- excellent knowledge of the END USER support tasks to be done in professional way
4- Administer Microsoft Server 2008, DC, DNS, DHCP
5- Configure Cisco Router and Switches
6- Install and configure computer hardware operating systems and applications
7- Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
8- manage and repair printer
9- Troubleshoot system and network problems and diagnosing and solving hardware/software faults
10- Replacing parts as required
11- Provide support, including procedural documentation and relevant reports
12- Support the roll-out of new applications
13- Setting up new users' accounts and profiles and dealing with password issues
14- Responsible of IT procurement.
15- deal with Windows 8 & 7 (32/64 bit), Windows Vista, Windows XP, Microsoft Office suite, Anti-Virus central management
16- Any other related tasks from direct manager

IT Helpdesk في Al-Jazeera Paints
  • مصر - القاهرة
  • سبتمبر 2009 إلى فبراير 2012

1. Responsible of IT procurement.
2. Deal with Windows 7, Windows Vista, Windows XP, Microsoft Office suite.
3. Replacing parts as required
4. Install and configure computer hardware operating systems and applications
5. manage and repair printer

الخلفية التعليمية

دبلوم عالي, wireless communication
  • في National telecommunication institute
  • يوليو 2014
بكالوريوس, Communications Engineering
  • في Institute of Aviation Engineering and Technology
  • يونيو 2009

•Communication and Electronics Department. •Grade of Forth Year: Very Good. •A member of the Engineers Syndicate •Graduation Project: Graduation Project name: coverage and performance evaluation of mobile cellular structured WiMAX based on OFDMA.

Specialties & Skills

Windows Server
PC Networking
Microsoft Office Applications
ANTI VIRUS
COMPUTER HARDWARE
HP OPENVIEW
Microsoft office
Microsoft server

اللغات

العربية
متمرّس
الانجليزية
متمرّس