amr osama osama

SAP BASIS Consultant at PEPSICO

• United Arab Emirates
• My current job since July 2023

• Support the multiple SAP systems installed in PepsiCo, including SAP S/4 HANA, SAP ECC, SAP CRM, SAP PO, SAP Portal, SAP BW on HANA, SAP BODS, SAP BI Platform, SAP SLT, SAP Solman, SAP ADS, SAP Fiori and Web Dispatcher
• Liaise with other global technical teams such as Linux/Network/Cloud/DBAs as required to achieve a solution
• Provide day-to-day support for incidents, EarlyWatch analysis and Root Cause analysis.
• Perform technical administration tasks such as SAP refreshes, Support Pack upgrades, kernel upgrades, host agent updates, Add-on installations, Printer setup, sFTP configuration
• Provide and maintain Firoi Authorization matrix (Catalogs, Groups )
• Assist in any necessary coordination for backup/recovery and archiving of the SAP systems
• Security major : user and role maintenance, authorization matrix
• Transport Management System Configuration
• Participate in Disaster recovery and High Availability failover activities
• technical documentation, and troubleshooting