Operations & Maintenance Manager
ECE
Total years of experience :15 years, 5 Months
- Ensuring each facility in an organization is under the right working conditions, ensuring operational effectiveness.
- Plan and execute building maintenance and operational programs for all facilities
- Coordinate and enact site safety programs, while making sure safety policies are maintained
- Ensure the efficiency and operational capacity of all building systems
- Prepare operation reports, maintenance budgets, and provide analysis of all reports to higher-ups
- Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met
- Handle all the facilities planning, space allocations, and cost estimations for equipment and facilities
- Coordinate with other department heads, including the maintenance supervisor and facility maintenance technician, to make sure all maintenance processes are on track
- Develop relationships with contractors and third party workers to ensure smooth operations
- Develop various facilities maintenance schedules while managing and resolving all maintenance issues
- Create a healthy and safe work environment for all maintenance workers
- Coordinate with building and facilities security to ensure all maintenance services are provided
- Prepare and file all relevant reports with the government and regulatory authorities
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure project performance using appropriate systems, tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff.
Duties:
Installation and maintenance of all systems within a clients digital environment.
• Designing, implementing and managing Active Directory.
• Responsible for disaster recovery, closing security access levels.
• Ensure adequate antivirus protection & solutions are maintained and updated.
• Identify and recommending improvements for E-mail applications.
• Managing and monitoring of backups in multiple locations.
• Providing maintenance support and break-fix solutions.
• Follow Documented processes i.e. implementing change control procedures.
• Liaising & meeting with external suppliers of IT services.
Producing reports for senior managers.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Supporting a multi-site IT infrastructure of at least 100 employees.
• Responsible for the fast and accurate troubleshooting of reported faults.
2003 – 2008 October 6 University, October City , Egypt High Institute Of Engineering Computer Engineering Dep. GRADE: C+ 2 .94 Graduated project: Title: GPRS & Multimedia Applications over Secured Environment. Supervisors: Pro.Dr.GAMAL ABD EL FADEL Eng.ESSAM Abstract: The main goal of the project is to control microcontroller (DC motor) via secured environment (ISA, Active Directory) by the mobile(java)with three ways (GPRS Modem , Wireless , Bluetooth ) , And multimedia applications (VOIP, Video conference, e-learning , exchange) GRADE: EXCELLENT