Amr Sherif, Sr. Information Systems Business Analyst

Amr Sherif

Sr. Information Systems Business Analyst

Baud Telecom Company

Lieu
Arabie Saoudite - Jeddah
Éducation
Diplôme, Cisco Certified Internetwork Expert - CCIE Voice
Expérience
17 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 1 Mois

Sr. Information Systems Business Analyst à Baud Telecom Company
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis avril 2007

*Work closely with business partners and stakeholders to identify, determine and translate customer business requirements into technical solution deliverables.

*Interact and collaborate with multiple teams, providing guidance and consultation to ensure actions are in alignment with enterprise strategies.

*UC Architect providing full voice projects' lifecycle for enterprise financial and government organizations.

*Team Leader providing strategic technical direction, road map design, services, sub-services for the Unified Communication department.

*Responsible for all aspects of IP-based unified communication systems for Voice, Video, Telepresence and Collaboration products including high-level design, low-level design, planning, implementation, design, test, documentation, and maintenance.

*Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.

*Defines project requirements using project management techniques, by identifying project milestones, phases, and elements to create, manage and develop projects plans effectively

*Responsible of providing technical test plans and methodologies to enhance productivity and ensure acceptable quality and integrity of the system.

*Develop clients written documents for the purpose of documenting activities, providing written reference, and conveying information.

*Participating technically for any new engagement with new clients and new deals, supporting the sales team provisioning the preferred architecture that is compliance with clients/customers business needs.

*Technical supervision for technicians and engineers in the field.

Éducation

Diplôme, Cisco Certified Internetwork Expert - CCIE Voice
  • à CCIE Collaboration#29193
  • juin 2011

CCIE Collaboration 29193

Diplôme, Cisco Certified Internetwork Expert ( CCIE VOICE WRITTEN)
  • à MITM
  • avril 2009
Diplôme, Cisco Certified Voice Professional (CCVP)
  • à New Horizon
  • août 2008

CVOICE CIPT5.X QOS GWGK TUC

Diplôme, Cisco Certified Network Professional(CCNP)
  • à new horizon
  • février 2006
Diplôme, Cisco Certified Network Associate(CCNA)
  • à new horizon
  • novembre 2005
Baccalauréat, electronics and communications engineering
  • à Arab academy for science and technology
  • juin 2005
Etudes secondaires ou équivalent,
  • à zahran english secondary school
  • juin 2000

Specialties & Skills

Wireless Routers
Windows Server 2003
Unified Communications
Router Configuration
Pre sales Technical Support
Design/Implement/Support IPT Solutions
IPCC/IVR System integration and Scripting
Extensive Knowledge of VoIP Design,protocol,staging and Implementations
Pre-sales activity with Cisco Partner Tools

Langues

Arabe
Expert
Anglais
Expert
Français
Débutant

Formation et Diplômes

Technical training for OCS 2007 Design and Implementation (Formation)
Institut de formation:
Mocrosoft Unified Communcation OCS 2007
Date de la formation:
March 2008
Aruba Technical Training (Formation)
Institut de formation:
Aruba Networks
Date de la formation:
June 2008