Program Manager
Cloudberry Solutions
مجموع سنوات الخبرة :16 years, 11 أشهر
- Led end-to-end project success, ensuring customer satisfaction and delivery excellence.
- Collaborated with project teams to determine necessary activities for project success.
- Managed resource allocation and availability for planned projects in coordination with Operations.
- Ensured financial management, process optimization, and resolution of challenges.
- Held complex stakeholders accountable while prioritizing resource constraints.
- Spearheaded technical delivery model enhancements, relationship building, and issue resolution.
Engagement & Responsibilities:
•Dynamic program manager with a proven track record of successfully managing multiple strategic projects in the region. Demonstrated expertise in overseeing complex initiatives, driving operational excellence, and delivering exceptional results.
•Reviewed bids and played a critical role in the bidding cycle by ensuring effective schedule management, staffing plans, and cost and budget management. Developed comprehensive proposals that aligned with client requirements and maximized project success.
•Coordinated projects and their interdependencies, fostering effective collaboration and communication between various project teams. Managed project timelines, resources, and deliverables to ensure seamless execution and achievement of project objectives.
•Proactively created projects and initiatives that added value to clients, helping them achieve their desired outcomes. Applied deep industry knowledge and strategic thinking to identify opportunities for innovation and improvement throughout the project lifecycle.
•Defined the projects' governance and implemented robust controls to ensure project success. Established clear project frameworks, processes, and guidelines to promote consistency, efficiency, and compliance with organizational standards.
•Planned the overall projects and closely monitored progress, tracking key milestones and performance indicators. Implemented effective monitoring and reporting mechanisms to keep stakeholders informed and enable timely decision-making.
•Demonstrated visible support for the projects and their management teams, fostering a culture of collaboration, accountability, and high performance. Provided guidance, mentorship, and resources to ensure the success of project teams and their initiatives.
•Confirmed successful project delivery and led the sign-off process at project closure. Conducted comprehensive project reviews, capturing key learnings and best practices to inform future projects and drive continuous improvement. Through effective program management, strategic planning, and strong leadership, consistently delivered successful outcomes for projects and provided valuable support to clients in achieving their objectives.
Engagement & Responsibilities:
•Seasoned project manager with a strong background in leading mega Oracle projects at IBM Egypt CIC. Successfully overseen the entire program, demonstrating expertise in planning, follow-ups, monitoring, and controlling to ensure project success.
•Acted as a key control point by conducting regular meetings with project managers and the delivery manager. Provided guidance, monitored progress, and implemented effective controls to ensure project objectives were met within defined timelines and budgets.
•Assumed responsibility for critical aspects of the program, including the Project Management Office (PMO), data security and privacy, and 3P (People, Performance, Processes) compliance. Ensured adherence to industry best practices, regulatory requirements, and IBM's internal policies and standards.
•Demonstrated exceptional skills in managing and optimizing resources across projects. Utilized advanced planning and forecasting techniques to effectively allocate resources, balancing workload and skill requirements to maximize project efficiency and delivery.
•Proactively interfaced and complied with delivery excellence standards, internal audits, CMMI assessments, and business controls. Implemented robust processes and procedures to drive quality, consistency, and compliance throughout the project lifecycle.
•Successfully managed staffing plans and controlled project budgets, ensuring optimal utilization of resources and cost-effective project delivery. Monitored financial performance, identified variances, and implemented corrective measures to stay within budgetary constraints.
•Led risk management activities within project teams, identifying potential risks, assessing their impact, and developing mitigation and contingency plans. Proactively addressed risks to minimize their impact on project outcomes and ensure successful delivery. By effectively managing the program, implementing strong controls, and leveraging resources and risk management practices, contributed to the successful execution of mega Oracle projects at IBM
Engagement & Responsibilities:
•Led the execution of project activities from kick-off to closure, ensuring successful project delivery and client satisfaction. Applied strong project management skills to effectively plan, execute, and monitor all project phases.
•Demonstrated expertise in selecting and evaluating project team members, assembling high performing teams capable of meeting project objectives. Provided ongoing guidance, support, and performance evaluations to foster a productive and motivated project team.
•Maintained control over project scope, time, cost, and quality, implementing robust project management processes and methodologies. Monitored project progress, identified deviations, and implemented appropriate corrective actions to ensure project success.
•Utilized strong analytical skills to read and analyze tender documents for pre-sales activities. Prepared comprehensive responses to questionnaires and compliance matrices in the PMO sections, effectively showcasing the project's capabilities and addressing client requirements.
•Interviewed and managed third-party vendors, ensuring their alignment with project objectives and maintaining effective working relationships. Oversaw their performance, resolved any issues or conflicts, and ensured their adherence to project timelines and quality standards.
•Managed both onsite and offshore teams, leveraging effective communication and collaboration strategies. Facilitated progress meetings, follow-ups, and steering committee meetings to ensure project milestones were achieved and stakeholders were informed and engaged.
•Prepared quarterly and annual management meeting reports, providing insightful analysis, project updates, and key performance indicators. Presented reports to senior management, demonstrating a deep understanding of project performance and its alignment with strategic objectives.
•Tracked project budget and expenses, implementing financial controls and analysis to monitor project profitability. Identified areas for cost optimization, conducted variance analysis, and implemented corrective measures to ensure project financial success.
•Held responsibility for setting team project objectives and conducting project team evaluations and appraisals. Established clear performance expectations, provided feedback, and supported team members' professional growth and development.
-Through effective project leadership, meticulous control over project parameters, and strong stakeholder management, successfully delivered projects on time, within budget, and with high-quality standards.
Engagement & Responsibilities:
•Accountable for managing the career path and appraisal process for the Oracle technical team, providing guidance, mentorship, and support to foster their professional growth and development.
•Played a key role in project solutioning and technical architecture, leveraging deep expertise in Oracle technologies to design optimal solutions that align with client requirements and project objectives.
•Conducted team capacity planning, assessing resource requirements, and allocating resources effectively to meet project demands. Collaborated with stakeholders to ensure the availability of skilled resources at the right time to deliver successful project outcomes.
•Planned and coordinated all technical activities within the project, ensuring alignment with project goals and timelines. Developed comprehensive technical plans, setting clear objectives and deliverables to guide the technical team's efforts.
•Championed the upskilling and continuous learning of technical team members, identifying training needs and implementing training programs to enhance their technical competencies and keep pace with industry advancements.
•Served as the project lead, responsible for all communication and coordination with the client on project activities. Acted as the primary point of contact, addressing client concerns, providing status updates, and ensuring client satisfaction throughout the project lifecycle.
•Leveraged pre-sales and bid management expertise to contribute to the development of winning proposals. Participated in pre-sales activities, analyzing client requirements, and crafting compelling solutions that align with their business objectives.
•Took charge of budget setup and controlling, collaborating with stakeholders to establish realistic project budgets, and closely monitoring expenses throughout the project. Conducted detailed estimations of time and resources required for project phases to ensure accurate project planning.
•Managed both onsite and offshore teams, promoting effective collaboration, communication, and knowledge sharing. Facilitated a cohesive working environment, maximizing team productivity and ensuring project objectives were met.
•Through effective leadership, technical expertise, and strong project management skills, successfully guided the Oracle technical team, executed technical activities, and managed client relationships to achieve project success.
- Led Oracle technical team's career path and appraisal, oversaw project solutioning and architecture.
- Managed team capacity planning, technical activities, and upskilling.
- Coordinated client communication, pre-sales, and bid management.
- Controlled budget setup and resource estimates for project phases.
International Business
Good
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