Amr Tantawi, Senior Infrastructure Consultant

Amr Tantawi

Senior Infrastructure Consultant

BlueCloud

Location
Egypt
Education
Bachelor's degree, Information Systems
Experience
17 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :17 years, 11 Months

Senior Infrastructure Consultant at BlueCloud
  • Egypt - Cairo
  • My current job since January 2011

The Infrastructure Consultant at BlueCloud delivers technical solutions to customers allowing them to maximize their investment in technology. Building upon solid IT project experience relative to their level, these consultants will assist customers in:
- The delivery of high quality engagements around Microsoft’s solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- Design and development of integrated solutions using the latest Microsoft products and technologies.

Senior Infrastructure Systems Engineer at Commercial International Life Company. (CIL)
  • Egypt - Cairo
  • April 2010 to January 2011

Manage, Troubleshoot & support of ( Exchange 2k3, 2k7, 2010, ISA 2k6, AD, Infra) level 300:400
Responsible about data centers server’s enhancements by implement, testing, deploying new projects and technologies.
Report monthly on systems uptime, capacity, performance and availability using SCOM
Real time monitor for all infrastructure systems incidents time bye time using SCOM to comply with availability and performance agreement level as process for counting and enhancement IT service
Responsible for planning and tuning configuration of Microsoft Exchange backend cluster servers and front end load balance servers by working with highly critical incidents exchange database
Responsible for migrating from Exchange 2003 CIL organization to exchange 2010.
Daily monitoring, troubleshooting and working to reduce the spammer attack on the mail system by Antigen 9 and Forefront for exchange system load balance servers as keeping mail service availability and usability level agreement
Deploying and managing CIL infrastructure in both physical and virtual servers by using VMware ESX3.5 and hyper-V severs.
Manage; deploy software and reporting inventory by SCCM servers for CIL central site to justify device team request.
Protect CIL organization against malware attacks by Forefront Client security servers.
Working with daily open problem tickets related to data center and servers incidents
Grant, monitoring and reporting internet access user’s levels to comply with the HR policy.
Test and approve patch updates for all servers on the data centers by using WSUS.
Impalement as project and manage the replication for the critical servers data to another data center as backup site in case of time down for the real data center to comply with the down time level agreement and keeping deliver IT service
Manage the disaster recovery plan by backup and restore test using VERITAS backup systems

Microsoft Infrastructure Consultant at Almedina Information Technology
  • Libya - Tripoli
  • October 2008 to April 2010

Designing, building, and deploying Microsoft Infrastructure world class enterprise-level solutions for the most complex customer requirements. Managing and implementing of Networks based on Network Infrastructure services (AD2008, DNS, ISA 2006, Exchange Server 2007, Forefront Family, SQL2005, Hyper-V, MOM 2005, System Center Family, MOSS 2007, Office Communications Server2007, virtualization and Disaster recovery planning).

NOC Systems Engineer at LINKdotNET
  • Egypt - Cairo
  • December 2007 to October 2008

Manage, Troubleshoot & support of LINKDOTNET ISP Infrastructure.
Member of team who is Responsible about data centers server’s (600 server) enhancements by implement, testing, deploying new projects and technologies.
Systems Performance tuning and Real time monitor for leased lines, ADSL lines, POP’s and network devices using MRTG and what’s up server.
Systems Performance tuning and Real time monitor for all infrastructure systems incidents time bye time using monitoring tools and servers like SCOM and Orion Solar Winds servers to comply with availability and performance agreement level as process for counting and enhancement IT service.
Manage Troubleshoot & support of public DNS servers included creation of new domains and alter them upon request.
Real time monitor for all web hosting servers incidents time bye time using Site Scope to comply with availability and performance agreement level as process for counting and enhancement IT service.
Deploy, implement and manage web shared and dedicated hosting servers using win2k3 environment.
Deploy, implement and manage shared and dedicated hosting mail servers. Using exchange server 2k3 environment.
Implement the disaster recovery, backup strategy for all system and applications and routine monitoring and manage the disaster recovery plan by backup and restore test using Symantec backup exec 12.5 backup systems.

Systems Engineer at Almajd Satellite Channels, Egypt (Cairo Media City).
  • Egypt - Cairo
  • June 2006 to December 2007

Working day to day with opening ticket case on servers problems
Planning and creating disaster recovery plan
Manage the IT department budget with the IT manager and connecting with hardware supplier
Manage and troubleshoot exchange problem
Manage and trouble shoot ISA server and Antivirus server
Install, Configure and Support the following Media and News rooms Applications servers:
1-Brain Storm on Air Graphics Application Servers.
2-Reuters WNE Video and Scripts application servers.
3-French AFP Photos and Text application servers.
4-Dalet plus News System Application Server.

Education

Bachelor's degree, Information Systems
  • at Modern Academy for Computer Science and Management Technology.
  • July 2006

Specialties & Skills

Microsoft Servers
Microsoft Certified Information Technology Professional | Lync Server Administrator. (MCITP | 2010
Microsoft Certified Information Technology Professional | Enterprise Admin. (MCITP |EA2008).
Microsoft Certified Technology Specialist.(MCTS)
Microsoft Certified Information Technology Professional | Enterprise Messaging Administrator.(MCITP)
Microsoft Certified Systems Engineer .(MCSE 2003).
Microsoft Certified Solutions Expert | Private Cloud. (MCSE |Private Cloud).

Languages

English
Expert