عمرو حسن

- Achieve growth and hit sales targets by successfully managing the sales team

- Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

- Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status

Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Managing account team assigned to each client
- Strategic planning to improve client results
- Negotiating contracts with the client and establishing a timeline of performance
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs to be met
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Expanding relationships and bringing in new clients

• Responsible of all plans and management of the service department, i supervise all procurement, logistic and administration work done by the team.
• Follow up and advice Sales team work and support in all meeting with key clients and VIP customers.
• Customer Service specialist, the Customer is the owner of every service company; he can hire and terminate whoever he wants.
• Customer is always right, and if he is not, there is a reason why he is complaining.

• Achievements: 2017 fastest Portfolio Growth in GCC.

• Summary:
• Inspecting the ended work that will be delivered to the consultant's office.
• Managing the Procurement and supply chain department to get the best quality in the best reasonable price.
• Getting a daily close look on Sales teamwork procedure, advising and consulting in everything related to contracts.
• HSE personnel responsible of all training and inductions in the department.
• Making sure all administration and document tasks are done properly.
• Drawing and editing the schematics based on site needs and civil defense requirement.
• Leading the team engaged in all activities concerned with the works aspects of the project.
• Creating yearly quarterly and monthly Maintenance/Service Plan to meet the customer expectations.
• Optimize resources (labor, equipment and materials) to ensure efficient and timely completion of the works.
• Demonstrate good organizational skills, following policies, procedures and work practices, and developing improvements where necessary.
• Read, interpret, create and follow method statements and risk assessments and procedures. Competent in reading and understanding specifications, drawings, and all other discipline related project and engineering documents.
• Having excellent working relationships with all the team and other department personnel as well as client satisfaction management.
• Ensures installations are in accordance with specifications, electrical codes, safety standards, and country law.
• Prevents wastage and misuse of equipment, materials and tools.
• Supervise work crews to best utilize work force, time and material.
• Organizing training programs for the workforce.

•Responsible of all infrastructure and electrical system in Substations and building areas.
•Site inspection and supervision.
•Delivering the ended work to the consultant's office after being inspected.
•Leading the Foreman, labour and work crews engaged in all activities concerned with the electrical works aspects of the project.
•Giving tasks for 10 foremen, 40 gang leaders and about 300 labourers.
•Optimize resources (manpower, equipment and materials) to ensure efficient and timely completion of the works.
•Having an excellent working relationships with all other department personnel as well as client management.
•Supervises crew in the installations of electrical equipment, fixtures and fittings, lighting, heating and ventilation (and air conditioning), elevators, power outlets, Security and fire detection and alarm systems.
•Ensures installations are in accordance with specifications, electrical codes and safety standards.
• Prevents wastage and misuse of equipment, materials and tools.
•Supervise work crews to best utilize manpower and material.
•Organizing training programs for the workforce.

•Daily electrical inspection and operation for site systems (Boiler, Chiller, UPS, ATS, Fire system, BMS, high and low voltage control circuit).
•Electrical supervising for the site.
•Daily supervision for errors and damages.
•Ensures all policies and procedures of the facility are enforced.
•Resolves concerns, conflicts, and problems of the patrons ensuring that services are provided in a professional and safe manner.
•Oversees building security and responds to all center emergencies; ensures patron and staff safety.
•Supervises, supports, and assists staff.
•Conducts regular walk through of the facility to assist visual maintenance and security.
•Assists front counter personnel with taking fees and monitoring payment of admission fees; assists lifeguard, custodial staff and child care staff when necessary.
•Completes records and reports as required.
•Drawing analyzer
•Responsible on inventory process

•Drawing analyzer.
•Inspects equipment for safety and efficient operation.
•Ensures that sufficient personnel are available to meet service demands, regulating shift assignments accordingly.
•Ensure the availability of shop supplies, machinery, and equipment.
•Estimates labor and material cost; reports the estimate to superior and work order initiator.
•Interprets company policies to workers and enforces safety regulations by conducting safety meetings.
•Coordinates with other trades and department supervisors on work projects and estimates worker hour requirements for completion of job.
•Analyze and resolve work problems.
•Suggests plans to motivate workers to achieve work goals.
•Maintains timecards and attendance reports.
•Knowledge of all Microsoft Office Software.
•Programming the elevator's system.

•Installing and programming.
•Material inspection.
•Keep up to date with current market conditions.
•Making appointments and showing the product to the buyers.
•Act as an intermediary in negotiations between buyers and sellers.
•Preparing contracts tips for clients and following with them.
•Interview and hire new technicians.
•Work with salespeople to improve performance and terminate unsatisfactory performers.

•Daily support and maintenance.
•Day by day check up for every electrical machine in the company.