Total Years of Experience: 23 Years, 7 Months
September 2008
To Present
SOC / NOC Team Leader
at Diyar United Company
Location :
Kuwait - Al Farawaniyah
-Implementing and maintaining ISO27001 security standards.
-Team leader for team of 10 Microsoft admin & 2 Cisco Engineers.
-Managing and maintaining client’s system and customer relationship.
-Work as third level support for escalated infrastructure failures and disaster recovery.
-Designing new customer monitoring solution and provide cost effective high availability solution and recommendation.
-Planning and designing for client’s infrastructure environment migration.
-Participating in major large scale projects, assist sales/presales in technical recommendation.
-Managing and participating in enhancing in-house existing solutions.
-Prepare POC for most of the major large clients and tenders.
-Provide customers with Backup/ restore solutions.
-Analyzing team performance and prepare weekly/monthly reports for team members achievements.
-Team leader for team of 10 Microsoft admin & 2 Cisco Engineers.
-Managing and maintaining client’s system and customer relationship.
-Work as third level support for escalated infrastructure failures and disaster recovery.
-Designing new customer monitoring solution and provide cost effective high availability solution and recommendation.
-Planning and designing for client’s infrastructure environment migration.
-Participating in major large scale projects, assist sales/presales in technical recommendation.
-Managing and participating in enhancing in-house existing solutions.
-Prepare POC for most of the major large clients and tenders.
-Provide customers with Backup/ restore solutions.
-Analyzing team performance and prepare weekly/monthly reports for team members achievements.
November 2004
To August 2008
Senior Network & Support Engineer
at Al-Ruya School
Location :
Kuwait - Al Ahmadi
Network Administrator for 22 servers and 400 Users, Programmer for the School Applications
December 2002
To May 2005
Network Administrator & Support
at Info Center
Location :
Kuwait
Newtork administrator for a network of computers and 250 Users
August 2000
To December 2002
Public Relations
at Gega wave
Location :
Egypt
worked as a manager assistant and public relation in an Internet Co.
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