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Amr Ahmed

SOC / NOC Team Leader

Diyar United Company

Location:
Kuwait - Hawali
Education:
Diploma, IT Hardware and software
Experience:
23 years, 7 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  23 Years, 7 Months   

September 2008 To Present

SOC / NOC Team Leader

at Diyar United Company
Location : Kuwait - Al Farawaniyah
-Implementing and maintaining ISO27001 security standards.
-Team leader for team of 10 Microsoft admin & 2 Cisco Engineers.
-Managing and maintaining client’s system and customer relationship.
-Work as third level support for escalated infrastructure failures and disaster recovery.
-Designing new customer monitoring solution and provide cost effective high availability solution and recommendation.
-Planning and designing for client’s infrastructure environment migration.
-Participating in major large scale projects, assist sales/presales in technical recommendation.
-Managing and participating in enhancing in-house existing solutions.
-Prepare POC for most of the major large clients and tenders.
-Provide customers with Backup/ restore solutions.
-Analyzing team performance and prepare weekly/monthly reports for team members achievements.
November 2004 To August 2008

Senior Network & Support Engineer

at Al-Ruya School
Location : Kuwait - Al Ahmadi
Network Administrator for 22 servers and 400 Users, Programmer for the School Applications
December 2002 To May 2005

Network Administrator & Support

at Info Center
Location : Kuwait
Newtork administrator for a network of computers and 250 Users
August 2000 To December 2002

Public Relations

at Gega wave
Location : Egypt
worked as a manager assistant and public relation in an Internet Co.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
June 2004

Diploma, IT Hardware and software

at A+
Location : Kuwait, Kuwait
May 2002

Diploma, Java

at Java Programming
Location : Kuwait, Kuwait
May 2002

Diploma, Java

at Java Programming
Location : Kuwait, Kuwait
June 1999

Bachelor's degree, law

at faculty of law
Location : cairo, Egypt

Specialties & Skills

Computer skills

Public relations

Public Relations

System Monitoring

Disaster Recovery

System Level Design

Computer Hardware Troubleshooting

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Intermediate

Training and Certifications

ITIL Foundation V3.0 ( Certificate )

Issued in: June 2009 Valid Until: - June 2009

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