SYSTEM ENGINEER
Birzeit University
Total years of experience :19 years, 2 Months
Ofice 365 administration and configuration Perform User Accounts and Permissions Administration Document Servers, Hardware, Software, Services and Tasks. Perform Network Operating Systems Installations, Upgrades, and Updates. Implement and Monitor the Disaster Recovery Plan Including Backups, Tape Verification, and Restore Lead and Perform Network Services Deployment and Implementation and Administration Responsible for Mail Services and Mailboxes Administration Tasks File and Print Services and Permissions Administration Tasks Implement and Administer Document Management System Service and Servers Automate Service Ofering and Administration Using Scripts Trains Staf on Application Usage Anti-virus Service Implementation and Administration Provide Network System Maintenance. Follow up with Telecommunications and Internet Service Provider (ISP) companies. Network Operating systems (NOS) installations, upgrades, and updates. Manage and Support Antivirus Services. Provide Server Administration. Services Deployment and Implementation.
Support File and Print Services. Servers monitoring and auditing. Network Servers backup, tape verification, and restore. Document Systems and Services Support Document Management system Write and Test Automation Scripts Responsible for the Routine Preventative Measures and Implement, Maintain, Monitor, and Audit Servers and Services Security Provide Technical Reports to The Head of the Section regularly Apply the University IT Policy on All Systems and Services -manually And Automated Act as Second Line Support and Escalate Tickets to The Third Line Support When Needed Planning, installing, and configuring Microsoft SharePoint Server 2007, 2010 and Microsoft, Exchange 2003, 2010 Install and Manage Symantec Antivirus Enterprise Edition, Symantec Backup Solution. Provide Training and Technical Support for Users with Varying Levels of IT Knowledge and Competence IP telephony solution based on asterisk Upkeep, Maintenance, and Integration of diferent PBX solutions (asterisk, Siemens HiPath 4000)
PART TIME
COMPUTER NETWORK LABORATORY - ENCS4130
LINUX LABORATORY ENCS3130
Visual programming - 14130341
Operating Systems Installing, Configuring, and troubleshooting (XP/Vista/7, 8 Windows Server 2003 and 2008). I am installing, Configuring, and troubleshooting Mac Computers. Network and communications Ethernet Networks Planning Network installation, configuration, troubleshooting, and maintenance including (patch panels, air patch Panels, switches, and cables). I was installing and configuring switches and wireless access points. Routers installation and configuration. Computer Troubleshooting Computer hardware installation and maintenance. Planning computer upgrade (hardware/software) Preventive maintenance
Provide technical assistance to patrons at any of the Academic Technology public or instructional labs. Ofer basic training on the use of supported applications Ensure proper maintenance and security of all aspects of the computer labs within the Academic Technology Services. Supervision of the laboratory and the equipment in it. Inspect devices constantly to make sure they work and connect them to the intranet. Presence and support for students in the laboratory when needed, instructing students on how to use diferent programs.
Coordinate with the computer center to maintain the devices when needed Follow up the provision of periodic requirements for laboratories such as paper, ink for printing, and all related matters. They were preparing and arranging the laboratory in coordination with the teachers when they needed to use the courses. Equipment Installation Equipment Maintenance Supervisory Responsibilities