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Amup Chhetri, Senior Consultant

Amup Chhetri

Senior Consultant

Sutherland Global Services

Location
India - Chennai
Education
High school or equivalent, Computer Science
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

Senior Consultant at Sutherland Global Services
  • India - Chennai
  • My current job since April 2015

Provide premium technical support for the subscribed customers.

Technical Support Executive at Limtex Infotech Ltd
  • India - Kolkata
  • February 2014 to April 2015

- Generating prospective client leads to get an unlimited technical support subscription for computer related issues
- Diagnosing and troubleshooting on clients computer and its peripherals
- Resolving, educating and assisting on the software related issues
- Ensuring highest level of customer service while promoting its own services and software’s
- Reporting to the management

Senior Executive - Operations at Limtex Infotech Ltd
  • India - Kolkata
  • June 2011 to February 2014

- Generating prospective client leads to get a free analysis done for the merchant account fees
- Working on assessments of the clients merchant statement to compare their fees with other vendors
- Reporting to the management
- Data Entry

Education

High school or equivalent, Computer Science
  • at Everest College
  • April 2009

Specialties & Skills

Client Handling
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Management
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Sales
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Customer Service
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Technical Support
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Technical Support
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Telemarketing
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Customer Service
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Languages

English
Expert
Hindi
Expert

Training and Certifications

Basic Computer Course (Training)
Training Institute:
Sigma Language and Computer Institute
Basic Web Designing Course (Training)
Training Institute:
Digital Technology, Kathmandu, Nepal
Date Attended:
January 2007

Hobbies

  • Browsing internet
    Internet is a huge source of information and as one can get almost every solution or information online I like browsing internet a lot as it helps me to learn new things, communicate with people worldwide, explore the wide range of information on anything and use it for your personal growth and move along with the new technology.