Ana Carlos, Events Coordinator

Ana Carlos

Events Coordinator

TELUS Corporate Events

Location
Philippines
Education
Bachelor's degree, Elementary Education
Experience
11 years, 9 Months

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Work Experience

Total years of experience :11 years, 9 Months

Events Coordinator at TELUS Corporate Events
  • July 2013 to October 2014

TELUS Corporate Events
Events Coordinator
July 1, 2013 to present
• In-charge of providing several activities to team members that will engage them not only within company's premises but within the community.
• Works with different program's POCs to ensure that team members are well-informed of the events that will take place as well as obtain participation
• Supports the Leadership team as necessary in creating more fun and engaging activities for the team members.
• In-charge of all logistics for all company events
• Healthy Living Program
• Fun Run
• Family Day
• TELUS Day of Service
• GK Bayani Challenge
• Corporate Social Responsibilty
• Townhall
• Trick or Treat
• Monthly Theme Days
• Boothing Activities
• Employee Events & Activities


TELUS International Philippines Inc.
31st F Discovery Centre, Ortigas Ave., Pasig City

at TELUS Business Solutions
  • March 2012 to July 2013

TELUS Business Solutions
Program Motivator
March 11, 2012 to July 1, 2013
• Directly reporting to the Director of Operations, Account General Managers, Operations Manager and Performance Managers on Employee Engagement Projects.
• Employee engagement prime for TELUS Business Solutions to TI Philippines
• Coordinator for the Director's Roadshows
• Coordinates Events for account under the Director Operations
o Theme Days
o TELUS Day of Service
o Sportsfest Point Person from other departments
* Uniforms
* Logistics
* Medical Documentation/Requirements
* Cheer dancing participants
o Recognition Events
• Conceptualizes employee birthday treats
• Director, AGM, OM Quarterly Focus Group Discussion Tracking and Coordination
• Writer of the quarterly TBS Newsletter
• Responsible for email correspondences/notifications/teasers concerning events and updates on upcoming and recently concluded TBS activities.
• Tracks the daily absenteeism Rate per team of all accounts of TBS.

Program Coordinator at TELUS Business Solutions
  • December 2010 to March 2012

TELUS Business Solutions
Program Coordinator
Dec 14, 2010 - March 10, 2012
• Management (Administrative Tasks)
o Correspondences/ Corporate Communication
o Meeting Scheduling and Coordination
o Monthly Reporting (Baleen Stack Ranking, LOA Tracker, Employee and Management Directory
o Recruitment tracking
o Updating Management Roster
o Daily Monitoring of Absenteeism Rate for each segment
o Administrative Hearing and Management Meeting Secretary
o Updating Employee Master list for payroll payout
o Loads and sends out Team Leader and Customer Experience Coaches Survey
o Monitoring/ Reporting of the daily productivity report of The Sales Team.
• Client Relations
o Reporting Hierarchy and Daily Attrition (Resignation, Termination - AWOL, RTWO, LOA, Maternity, Sick Leave, Bereavement and LOD Reporting and Tracking)
• Employee Realtions
o Assurance of Employee Benefits (Calamity Loan, Cocolife, Email Inclusion, Engineering Form, Intellicare, Locker/Pedestal Assignment, Snooze Box, Pag-Ibig, Philhealth, SSS, Proxy ID, Exit Clearance, SIM and Load, Friday Treats, Supplies)
o Friday treats
o ESRF update/Regularization of Employees
o Payroll preparation/ Payroll Disputes
o Employee incentive tracking and reporting
o POC for Peoplesoft Payroll Processing
• Special Projects
o Plans and executes Theme days for the teams of the Account (communications/teasers, logistics, contacting vendors, coordination with participants, room/venue reservations, sound system reservation, preparation of give - away, transportation, food, shirts, etc.)
o Recognition Events of Top Performers (Monthly, Quarterly, Annual)
o Team Building Activities
o Gawad Kalinga/ Bantay Kalikasan
o Town Hall/ Sportsfest POC/ Coordinator

Senior Customer Interaction Associate at Wireless Corporate Care
  • January 2010 to December 2010

Senior Customer Interaction Associate
Wireless Corporate Care
January 2010 - Dec 14, 2010
• Review and validates email requests from onshore clients
• Process customer/client requests of TELUS wireless phone services for corporate accounts
• Monitors the email responses sent out by other team members to customers/clients
• Handpicked by client to process special requests from high-level clients
• Takes down minutes of team huddles/meetings
• Assigned as POC for theme day preparation and team building activities
• Writer for the TBS newsletter - Bird's Nest
Outbound Sales Representative

TI Outbound Sales at ePLDT Ventus
  • Philippines
  • August 2009 to January 2010

TI Outbound Sales
Aug 2009 - January 2010
• Outbound Sales Representative for Domestic phones, internet and TV service

ePLDT Ventus

Inbound Sales Representative at Domestic TV Service for Dish Network
  • February 2009 to August 2009

Inbound Sales Representative
February 2009 - August 2009
• Inbound Sales Representative for Domestic TV Service for Dish Network

Private Tutor at Filipino and Korean
  • January 2004 to December 2008

Private Tutor for Filipino and Korean (online) Children
2004- 2008
Pilipinas Makro Inc.
Promodiser
Imus, Cavite

Student Assistant at Industrial Technology Library
  • May 2000 to November 2000

May - Nov 2000
College of Engineering and Agro-Industrial Technology Library
Student Assistant
Los Baños, Laguna

Secretary at Los Baños Football Association
  • June 1994 to October 1994

June 1994 - October 1994
Los Baños Football Association
Secretary
January 1995 - May 1995

Education

Bachelor's degree, Elementary Education
  • at Laguna State Polytechnic College
  • March 2004

Bachelor in Elementary Education Laguna State Polytechnic College Los Baños, Laguna October 2002 - March 2004

Bachelor's degree, Civil Engineering
  • January 1995

College B.S. Civil Engineering University of the Philippines Los Baños, Laguna 1992 - 1995

High school or equivalent,
  • at Roosevelt College Cainta
  • January 1992

Secondary Roosevelt College Cainta, Rizal 1988 - 1992

Specialties & Skills

Events Organisation
Event Management
Events Organizer
DOCUMENTATION
LOGISTICS
OPERATIONS
OPERATIONS MANAGER
SALES REPRESENTATIVE
SECRETARY
TEAM BUILDING

Languages

Tagalog
Expert
Korean
Expert

Memberships

Rotary Interact Club of Marikina
  • President
  • March 1992
UP Civil Engineering Society
  • Secretary
  • January 1994
UP Christian Brotherhood International
  • Member
  • October 2014