Ana Maria Marentes-Gustilo, Main role: Senior Personal Assistant. Supportive function: Coordinator for HR & Recruitment

Ana Maria Marentes-Gustilo

Main role: Senior Personal Assistant. Supportive function: Coordinator for HR & Recruitment

National Bank of Abu Dhabi

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Political Science
الخبرات
23 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 2 أشهر

Main role: Senior Personal Assistant. Supportive function: Coordinator for HR & Recruitment في National Bank of Abu Dhabi
  • الإمارات العربية المتحدة
  • مارس 2008 إلى مارس 2017

Duties & Responsibilities as Senior Personal Assistant:

 Undertakes all detailed secretarial work of Executive / Senior Manager to effectively help him/her discharge duties efficiently and follow-up outstanding issues to ensure smooth functioning of the department;
 Maintains the Executive / Senior Manager’s daily appointments and e-mail management, follow up on items as appropriate;
 Initiates and handles general business correspondence e.g. emails, letters, reports, legal documentation, faxes, memos;
 Diarizes and follows-up on matters under the responsibility of Executive / Senior Manager so that timely action is taken and all interested parties are aware and updated with progress;
 Manages strong working relationship with all areas within the wider NBAD under the responsibility of Executive / Senior Manager so that department has excellent working relationships and is able to drive forward items for the benefit of the business and clients;
 Takes minutes of various meeting when required by Executive / Senior Manager;
 Acts as the interface to the Executive / Senior Manager and primary point of contact for internal staff and other department heads e.g. NBAD Chief Executive, NBAD General Managers and their Assistants and external clients as required;
 Organizes flight, hotel, transportation, plan travel itineraries for overseas and local business trips for the Executive / Senior Manager


Duties & Responsibilities as Division Coordinator for HR & Recruitment:

Human Resources:
 Acts as the primary point of contact between HR and the Division for staff related matters such as trainings/seminars, leave application tracking, vacation schedules, medical insurance, staff attendance, etc.
 Assists HR in the implementation of employee recognition programs within the Division.
 Listening to HR-related issues and concerns of staff and bringing these concerns to Division Head/ HR Managers.
 Ensure employees’ adherence to related regulations and laws.

Recruitment:
 Assists the hiring department in scouting for job candidates (UAE nationals and expats) for permanent and part-time positions.
 Advertise the position on the Bank’s career portal, and on other advertising platforms and with approved headhunters.
 Assists the hiring department in updating job descriptions.
 Assists the hiring department in the selection process of candidates for interviews by conducting pre-screening interviews over the phone, reviewing the applicant’s testimonials and certificates, and scheduling the interviews with hiring departments.
 Forwards the papers of successful candidates to Human Resources for processing of application.
 Ensures that new employees receive all relevant starter documentation and that new employees personal file are created.


Duties & Responsibilities as Support Staff to Property Management:

 Assists in the preparation of lease agreements, contracts, and other legal documents.
 Compiles PDC’s and forward the same to Finance Department on a daily basis.
 Inputs information of tenants & clients in a database for record & reference purposes.
 Refers inquiries, feedbacks, complaints, etc. received from Landlords and from existing/prospective tenants to concerned department/manager for necessary action.
 Coordinates inspection and completion of repairs of the property.

Executive Secretary cum Public Relations Executive في Hilton Corniche Hotel
  • الإمارات العربية المتحدة - أبو ظبي
  • ديسمبر 1993 إلى ديسمبر 2007

Position: Executive Secretary to General Manager

Basic Tasks & Responsibilities:
 Administrative organization of the Executive Office including set-up and maintenance of effective filing system.
 General Manager correspondence and organization/update of diary.
 Planning and organization of business trips.
 Follow-up of pending items and projects.
 Mail distribution.

Guest Handling & Internal Co-ordination:
 Guests - Reservations, VIP Treatment, Prizes, Complaints, Donations.
 Assembling and distribution of Manager’s Monthly Report.
 Executive / Management Team Meetings
 Employee Awards and Hotel Reservations

Position: Public Relations Executive (from December 1993 to 2005)

Responsibilities:
 Handles correspondence related to public relations.
 Assists the Rooms and F&B departments in their various promotions.
 Writes/issues press releases or obtains coverage for the hotel.
 Publicizes hotel activities e.g. refurbishments, new packages/services, and food and beverage related promotions.
 Maintains contacts with local journalists/editors and other representatives of the media. These contacts are provided with news about hotel activities.
 Maintains a file of the press releases, advertisement clippings and all PR related correspondence

الخلفية التعليمية

بكالوريوس, Political Science
  • في Lyceum of the Philippines
  • مارس 1985

Specialties & Skills

Supportive
Work Planning
Log Management
Creative Arts
Public Relations

اللغات

الانجليزية
متمرّس
الفيلبينية
متمرّس

العضويات

Chartered Institute of Procurement & Supply (UK)
  • Student Member
  • March 2016

التدريب و الشهادات

Introduction to Effective Sales and Marketing Course (تدريب)
معهد التدريب:
Hilton Middle East Training Center – Cairo, Egypt
تاريخ الدورة:
April 1996
المدة:
16 ساعة
Expertise in Secretarial & Office Administration Training (تدريب)
معهد التدريب:
NBAD Academy
تاريخ الدورة:
November 2014
المدة:
16 ساعة
Developing Productivity & Efficiency Course (تدريب)
معهد التدريب:
Al Fahim Group
تاريخ الدورة:
September 2000
المدة:
8 ساعات
Corporate Sustainability and Responsibility Awareness (تدريب)
معهد التدريب:
NBAD Academy
تاريخ الدورة:
August 2016
المدة:
3 ساعات

الهوايات

  • Reading, sightseeing, movies